Position Overview:
We’re looking for a Product Manager to support and scale our enterprise-grade CMS platform, designed for multi-site organizations managing hundreds of digital properties. You’ll help enhance our SaaS solution by refining workflows, improving usability, and driving the development of features that matter most to our clients—like centralized content management, performance dashboards, and scalable templates.
This role is ideal for a PM who enjoys working on a live platform, collaborating with cross-functional teams, and aligning client needs with practical, impactful improvements.
ShyftLabs is a growing data product company that was founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.
Key Responsibilities:
Support the evolution of an existing CMS platform serving hundreds of client sitesWork closely with engineering, design, and data teams to refine features and enhance the platform’s capabilitiesPartner with client stakeholders to gather feedback, define requirements, and prioritize updatesContribute to the optimization of workflows, role-based access controls, and site publishing processesHelp manage the delivery of data dashboards and analytics features that empower marketing and operational teamsOwn product documentation, sprint planning, backlog grooming, and release coordinationMonitor usage metrics and user feedback to guide ongoing product improvementsAct as a liaison between internal teams and clients to ensure continued value delivery post-launch,
Basic & Preferred Qualifications:
3–5 years of product management experience, ideally with SaaS or CMS-based platformsExperience working with live digital products and iterating based on feedbackFamiliarity with content management workflows, SEO best practices, and site governance modelsExcellent communication and organizational skills across technical and non-technical teamsComfortable navigating agile environments and remote cross-functional collaborationExperience in multi-location industries (e.g., retail, healthcare, veterinary, or franchise organizations)Familiarity with tools like Contentful, WordPress VIP, or enterprise CMS systemsProficiency in Figma, Jira, Confluence, or similar product and design toolsWe are proud to offer a competitive salary alongside a strong healthcare insurance and benefits package. We pride ourselves on the growth of our employees, offering extensive learning and development resources.
