Technical Writer, Manager
Job Description
Apptronik is building robots for the real world to improve human quality of life and to help solve the ever-increasing labor shortage problem. Our team has been building some of the most advanced robots on the planet for years, dating back to the DARPA Robotics Challenge. We apply our expertise across the full robotics stack to some of the most important and impactful problems our society faces, and expect our products and technology to change the world for the better. We value passion, creativity, and collaboration to help us overcome existing technological barriers in the industry to create truly innovative products.
You will join a team developing state-of-the-art general-purpose robots designed to operate in human spaces and with human tools. It is designed to work alongside humans, mobilize to human spaces, and manipulate the world around it.
We’re seeking an experienced technical writer to guide documentation for our organization. Reporting up to the Sr. Director of Product, you will guide and execute the roadmap for internal and user facing documentation.
Your responsibilities are three fold, to provide a vision on a content management system in a quickly evolving deep technology company, two, accelerate content development across the organization, and finally, derive and publish technical materials for our customers and customer facing teams. You’ll guide a small team in support of these duties.
Responsibilities:
- Develop training materials to guide cross-departmental content generation.
- Guide the process for generating cross-department content.
- Own the process for converting departmental content into technical materials for developers, service, and end customers.
- Evolve our existing content management system in line with the needs of the organization.
- Acquire a high level understanding of the product’s form, function, and features.
- Align user facing materials with our marketing, design, and product teams.
- Own the content generation and technical writing budget.
- Develop a style guide for in-house and external documentation.
- Align with our IT team on tools required to maintain internal content and user facing technical documentation.
- Influence content generation across the organization.
- Develop a team to develop internal and user facing documentation.
- Follow established procedures for documentation approval, recording, and releasing.
Requirements:
- Resilience in a fast moving start-up environment.
- Strong communication skills, both verbal and written.
- You make decisions in uncertainty, prioritizing velocity over perfection.
- Ability to discern internal engineering information from content best suited for user-facing documentation.
- Experience managing a content reuse system enabling version control.
- Experience working with illustrators and technical writers including in-house staff and contract writers.
- Experience with reStructuredText or Markdown.
- Experience with Confluence.
- Familiarity with the Google workspace.
- A history of supporting multiple documentation projects simultaneously.
Nice to Have:
- Ability to share a portfolio highlighting your style of technical writing.
- Previous experience in both hardware and software products.
- Experience with products utilizing both on-premesis and cloud architectures.
*This is a direct hire. Please, no outside Agency solicitations.
Apptronik provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
