About Care.com
Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.
At Care.com, we bring together innovators, self-starters, and big thinkers to solve universal challenges and connect people in meaningful ways. Leveraging data analytics, AI, and cutting-edge technologies, we empower families and caregivers through impactful solutions. We are seeking a Senior Product Manager with a strong consumer-focused mindset and a demonstrated ability to drive sustainable business growth through data-informed decision-making, strategic leadership, and bold product innovation. Ideal candidates have experience scaling products across lifecycle stages and a background in marketplace, subscription, or transaction-based businesses.
About the role
As a Senior Product Manager at Care.com, you will lead high-impact initiatives focused on driving revenue growth and customer engagement through strategic optimization of subscriptions, pricing models, and monetization levers. You’ll own a portfolio of initiatives that span core conversion flows to innovative pricing structures, collaborating with senior stakeholders across engineering, design, marketing, and analytics. You will shape the direction of key growth strategies through experimentation, customer insights, and bold bets that elevate the user experience and long-term business value.
This is a hybrid position. We are in office Monday, Wednesday, Thursday, with offices in Salt Lake City, Utah, Austin, Texas, and Dallas, Texas.
What you’ll do
- Own and evolve the product strategy for subscription monetization, leading end-to-end development of pricing and conversion initiatives that deliver measurable business and customer impact.
- Design and execute complex experimentation roadmaps—including A/B and multivariate testing—targeting key growth metrics across acquisition, conversion, and retention.
- Drive cross-functional alignment across Product, Engineering, Marketing, Analytics, Design and Business Leaders to ensure strategic clarity, operational execution, and shared success metrics.
- Use advanced analytics and behavioral data to deeply understand user segments, evaluate performance, and inform product trade-offs with a focus on lifetime value and profitability.
- Lead innovation in subscription models, exploring new packaging strategies, upsell flows, and dynamic pricing to better match user needs with product value.
- Champion a test-and-learn culture across the growth team, mentoring junior PMs and collaborating closely with stakeholders to scale what works and sunset what doesn’t.
- Prioritize the product backlog with an eye on maximizing business impact while maintaining a sharp focus on customer experience, brand integrity, and technical scalability.
Who You Are
- Seasoned product leader: You have 5–7+ years of product management experience with a clear track record of owning complex product areas and delivering strong business results. You’ve driven growth through pricing, subscription, or marketplace strategies and know how to balance quick wins with long-term vision.
- Strategic thinker, tactical executor: You’re skilled at zooming out to define high-level goals and zooming in to own details. You can turn ambiguity into clarity and lead others through complexity.
- Data-obsessed: You’re comfortable with cohort and funnel analysis, and know how to translate data into actionable insights. You use metrics to inform prioritization and measure success.
- Experimental mindset: You’re passionate about testing, iteration, and optimization. You’ve run dozens of A/B tests and know how to design them for statistical rigor and business relevance.
- Influential communicator: You’re an engaging storyteller who aligns cross-functional teams around bold ideas. You can get buy-in across levels—from individual contributors to the C-suite.
- Customer advocate: You ground decisions in user empathy and use qualitative and quantitative methods to deeply understand customer needs and behaviors.
- Collaborative and humble: You build strong relationships, lead with curiosity, and elevate the people around you.
Company Overview
Available in more than 21 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).
Salary Range
$140,000 – $170,000 The base salary range above represents the anticipated low and high end of the salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com's total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).
Company Overview:
Available in 21 countries, Care.com is one of the largest providers of online services for finding family care and care jobs, spanning in-home and in-center care solutions. Since 2007, families have relied on Care.com for an array of care for children, seniors, pets, and the home. Designed to meet the evolving needs of today’s families and caregivers, the Company also offers customized corporate benefits packages to support working families, household tax and payroll services, and innovations for caregivers to find and book jobs. Care.com is an IAC company (NASDAQ: IAC).
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