Senior Content Designer at Cohere

Cohere is focused on building and deploying large language model (LLM) AI into enterprises in a safe and responsible way that drives human productivity, and creates magical new ways to interact with technology and real business value. We’re a team of highly motivated and experienced engineers, innovators, and disruptors looking to change the face of technology.

Our goals are ambitious, but also concrete and practical. Cohere wants to fundamentally change how businesses operate, making everyone more productive and able to focus on doing better what they do best. Every day, our team breaks new ground, as we build transformational AI technology and products for enterprise and developers to harness the power of LLMs.

Cohere was founded by three global leaders in AI development, including our CEO, Aidan Gomez, who co-created the Transformer, which makes LLMs possible. Collectively, we're driven by the belief that our technology has the potential to revolutionize the way enterprises, their employees, and customers engage with technology through language.

Cohere’s broader research team is world-renowned, having contributed to the development of sentence transformers for semantic search, dynamic adversarial data collection and red teaming, and retrieval augmented generation, often referred to as “RAG,” among other technological breakthroughs.

We have been deliberate in assembling a team of operational leaders with industry-leading experience, with backgrounds working at the most sophisticated, demanding, and respected enterprises in the world. Cohere’s operational leaders have built, scaled, and led multi-billion product lines and businesses at Google, Apple, Rakuten, YouTube, AWS, and Cisco.

The Cohere team is a collective from all walks of life, from people who left college to start businesses, to some of the most experienced people from globally renowned companies. We believe a diverse team is the key to a safer, more responsible technology, and that different experiences and backgrounds enable us to tackle problems from all angles and avoid blindspots.

There’s no better time to play a role in defining the future of AI, and its impact on the world.

Cohere is an AI company at the forefront of LLMs, specializing in enterprise solutions. We are seeking an experienced Senior Content Designer with 8-10 years of experience to join our dynamic team. You will play a pivotal role in shaping and maintaining our language strategy and system across various digital platforms including web, product marketing materials, and in-product copy. While not directly responsible for content creation, you will collaborate cross-functionally to ensure that our products are appropriately represented. Your deep understanding of UX principles and experience in content design, particularly in B2B settings, will be instrumental in shaping the narrative of our products.

- Language System Strategy:

- Develop and evolve a comprehensive language system that aligns with our brand voice and resonates with enterprise clients. Ensure that it is contextually appropriate across our various digital properties (web, product marketing, in-product and post-purchase/ongoing use) .

- Provide strategic collaboration with the content team, supporting them in crafting clear, concise, and compelling content design for web pages, product marketing materials, and in-product copy, tailored for enterprise audiences.

- Ensure consistency in messaging and tone across all touchpoints to enhance the overall user experience.

- User-Centric Approach:

- Advocate for the enterprise user by leveraging your extensive experience to understand their needs, pain points, and preferences.

- Engage with user research and usability testing efforts, using insights to refine content strategies.

- Integration with Design and Development Teams:

- Work closely with product designers to integrate content seamlessly into the overall user interface.

- Collaborate with developers to implement and test content within our products.

- Industry Expertise:

- Stay abreast of industry trends, AI developments, and best practices, providing thought leadership to ensure our content reflects the latest advancements and resonates with our enterprise target audience.

Qualifications:

- Bachelor's degree in English, Communications, HCI, or a related field.

- 8-10+ years of proven experience as a Senior Content Designer, UX Writer, or in a similar role in a tech or AI-focused enterprise company with B2B experience.

- Strong portfolio showcasing strategic leadership in content design and successful collaboration with cross-functional teams in enterprise settings.

- Excellent communication and collaboration skills.

- Familiarity with AI concepts and technology is a plus.

- Proficiency in using content management systems and collaboration tools.

If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

🤝 An open and inclusive culture and work environment 

🧑‍💻 Work closely with a team on the cutting edge of AI research 

🍽 Weekly lunch stipend, in-office lunches & snacks

🦷 Full health and dental benefits, including a separate budget to take care of your mental health 

🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK

🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement

🏙 Remote-flexible, offices in Toronto, Palo Alto, San-Francisco and London and co-working stipend

✈️ 6 weeks of vacation

Note: This post is co-authored by both Cohere humans and Cohere technology.