Position Summary...
What you'll do...
Join Walmart as Distinguished, Product Management – Revenue Intelligence & Customer Engagement and your work could help over 240 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.
Walmart is seeking an experienced Distinguished Product Manager for the Platform Intelligence team within the Revenue Intelligence & Customer Engagement pillar of our Transactional Systems division. This pivotal role will drive innovation in building intelligence and automated resilience for our global platforms, including Payments, Checkout, Incentives, and Fraud prevention.
In this leadership role, you will collaborate with key business and tech stakeholders to leverage data-driven insights from everyday transactions to enhance revenue generation and customer engagement. You will play a crucial part in delivering GenAI/Agentic and Machine Learning-powered products at scale powering multi-billion-dollar impact across Walmart’s global operations.
If you thrive in fast-paced environments and want to stay at the forefront of the rapidly evolving fintech, retail, and healthcare industries, we invite you to join Walmart's Revenue Intelligence and & Customer Engagement team.
About the Team
The Revenue Intelligence & Customer Engagement team optimizes billions of payments through advanced analytics and machine learning. We build and operate a real-time data platform that powers revenue growth, fraud prevention, and enhanced customer experiences across Payments, Directed Spend, Checkout, and Incentives. Our team is responsible for developing and deploying ML models that improve payment authorization rates, strengthen payment resiliency, and increase the effectiveness of promotions and rewards programs. We also drive adoption of Directed Spend by providing actionable insights that help improve customer experience.
Our team supports cross divisional programs for Transactional Systems as a part of the Global Tech organization.
What you'll do...
Product Strategy: Define and execute the product strategy for Revenue Intelligence & Customer Engagement team with the vison to enhance revenue generation and customer engagement.
Cross-Functional Leadership: Partner with engineering, design, and business teams to prioritize and deliver high-impact product features and continuous improvements.
Data-Driven Innovation: Leverage data insights and AI/ML to create automated resiliency, elevate customer experiences, and optimize revenue generation.
Performance Metrics: Define key performance indicators (KPIs) to assess the success of initiatives and provide regular updates to stakeholders on progress and outcomes.
Partnership Development: Build strong relationships with Treasury, Merchandising, Membership, Asset Protection teams to optimize engagement and deliver business value
Market Awareness: Keep a pulse on industry trends, emerging technologies, and competitive dynamics to refine and adapt product strategies.
Cross-Department Collaboration: Work closely with finance, business, partner product and tech teams to align initiatives with broader business goals.
Focus on Our Associates: Drive inclusive strategies, fostering strong relationships, and promoting collaboration across functions to achieve shared goals.
Key Skills
Key Skills include Product Management, Business Strategy, AI and ML , Data Analysis, Stakeholder and Change Management
Experience in GenAI / Agentic solutions is strongly preferred.
Preferred experience – in Payments/Retail and specifically experience in disputes management
Preferred experience - in building data products leveraging data science (AI and ML) – revenue growth, customer success, risk management.
Strong experience in successfully building and managing high-performing and product teams
Passion for technology, willingness to dive deep into the technical products Walmart is building, and commitment to learning and expanding technical knowledge
Build compelling business cases and ROIs and proactively drive business insights and optimizations.
Minimum Qualifications
Bachelor’s degree in business administration, Computer Science, Engineering, Communications, or related field and 6 years’ experience in product management or related field OR 8 years’ experience in product management or related field.
Preferred Qualifications
Master’s degree in business administration, Computer Science, Engineering or related field.
10 years’ experience in product management.
10 years’ experience gathering, identifying, defining, and communicating requirements.
8 years’ experience consulting and advising business partners utilizing detailed analysis.
Proven track record of successful product creation with measurable and significant business impact.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bellevue, Washington US-11075:The annual salary range for this position is $156,000.00-$312,000.00
Sunnyvale, California US-08479:The annual salary range for this position is $169,000.00-$338,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in computer science, engineering, or related area and 11 years’ experience in product management. Option 2: 13 years’ experience in product management or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 10 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science