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Job Category
Employee SuccessJob Details
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Position Overview
Lead the operational implementation of our organization's key talent initiatives. This strategic role bridges the gap between strategy and execution, working across multiple stakeholders to design, implement, and scale processes and policies that enable efficient internal talent practices and innovation.
Key Responsibilities
Process Design & Implementation
Develop and implement scalable mechanisms and processes for talent practices (products, programs, initiatives) across the organization
Partner with legal, recruiting, compensation, and other key teams to ensure alignment and compliance
Design end-to-end workflows that support efficient talent processes and prioritize business relevance, simplicity and impact
Evaluate opportunities to leverage AI to enhance process efficiency, improve decision-making, and inform policy development, ensuring alignment with ethical and responsible AI principles
Establish governance frameworks that balance speed, compliance, and employee experience stakeholder management
Collaborate with business leaders, HR Business Partners, and functional teams to
operationalize talent strategies
Build strong relationships with key stakeholders to drive adoption and engagement
Facilitate cross-functional working sessions to address obstacles and identify solutions
Act as the operational liaison between strategy teams and implementation partners
Stakeholder Collaboration & Policy Advocacy
Collaborate extensively with business leaders, HR Business Partners, and functional teams to understand their needs and translate them into effective, business relevant talent processes and policies
Build strong relationships with key stakeholders to gain buy-in and ensure the successful adoption of new and updated policies and processes
Facilitate cross-functional discussions to gather input, address concerns, and ensure alignment on talent-related guidelines
Act as a subject matter expert on talent processes and policies, providing guidance and interpretation to stakeholders across the organization
Metrics, Compliance & Continuous Improvement
Define key metrics to assess the effectiveness and impact of talent processes and policies
Develop reporting mechanisms to track compliance with talent policies and identify potential risks or inconsistencies
Analyze data and gather feedback to identify trends, opportunities for optimization, and the need for policy adjustments
Drive a culture of continuous improvement by regularly reviewing and updating talent processes and policies to reflect evolving business needs and best practices
Qualifications
Skills & Competencies
Experience in developing and implementing talent-related processes and policies within a complex organization
Demonstrated AI and data literacy, including the ability to understand, interpret, and analyze data, and a working knowledge of AI concepts, applications, and limitations.
Strong business and technology acumen, including familiarity with HR technologies, data analytics platforms, and emerging digital trends, and the ability to leverage technology to enhance talent operations.
Strong analytical and problem-solving skills with the ability to translate strategic objectives into clear and actionable guidelines
Exceptional written and verbal communication skills, including the ability to articulate complex information clearly and concisely
Proven ability to navigate ambiguity, influence stakeholders, and drive results in a collaborative environment
Leadership
Demonstrated ability to influence without direct authority and build consensus across diverse teams
Experience leading cross-functional initiatives related to process and policy development
Track record of establishing clear frameworks and guidelines that drive consistent practices
Ability to balance strategic thinking with a strong focus on practical implementation and operational impact
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $193,800 to $281,100.For Washington-based roles, the base salary hiring range for this position is $177,600 to $257,600.For California-based roles, the base salary hiring range for this position is $193,800 to $281,100.For Illinois based roles, the base salary hiring range for this position is $177,600 to $257,600.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.