Director of Finance
Job Description
At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps.
Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction.
We’re leading the shift from legacy systems to AI-first service, powered by large language models (LLMs)and designed for enterprise scale, security, and empathy. If you’re excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you’ll love it here.
Replicant is seeking a Director of Finance to help execute and scale our core financial process. This role will review and analyze key results for monthly forecasts and budgeting. This role will report to the VP of Finance with significant cross functional interactions with Executive Leadership Team members including accounting, sales, marketing, engineering and product.
What You'll Do
Lead Financial Planning & Analysis (FP&A): Oversee company-wide forecasting, budgeting, and long-term planning, including scenario modeling to support strategic decisions and fundraising readiness
Business Partnership & Strategy: Act as a strategic finance partner to executives and department leaders, providing insights and recommendations that drive growth, efficiency, and capital allocation decisions
Performance Management: Define and monitor key metrics (e.g., gross margin, LTV/CAC, cash runway, NRR) to measure and improve business performance; proactively identify risks and opportunities
Financial Reporting: Oversee the preparation of monthly and quarterly reporting packages for leadership and the board; ensure high-quality, clear communication of financial results and key drivers
Systems & Process Optimization: Evaluate and improve financial systems, tools, and processes to enable better automation, scalability, and accuracy as the company grows
Build & Lead the Team: Hire, develop, and mentor a finance analyst or senior analyst (and future team members as needed) to support day-to-day FP&A activities and ad hoc analyses
Cross-Functional Leadership: Partner with GTM, R&D, and G&A teams to support resource allocation, investments, and operational decisions aligned to company strategy
Support Strategic Initiatives: Contribute financial perspective on major initiatives, such as new product launches, pricing strategies, M&A evaluations, and geographic expansion
Ad hoc Analysis: Provide timely, insightful analyses to support executive and board-level decision-making as needed
What You'll Bring
Bachelor’s degree in Finance, Accounting, Economics, or a related field; MBA, CFA, or CPA a plus
8+ years of progressive finance experience, with a strong foundation in FP&A and strategic finance; experience in a high-growth SaaS or AI company preferred
Deep understanding of financial statements, forecasting, and key SaaS metrics (e.g., ARR, churn, NRR, CAC payback)
Demonstrated ability to build financial models and synthesize complex data into clear, actionable insights for senior leadership
Experience leading or mentoring a small team, with a passion for developing talent
Proven success partnering cross-functionally and influencing at all levels of the organization
Advanced proficiency in Excel and comfort with financial systems; experience implementing or optimizing FP&A tools a plus (e.g., NetSuite, Cube, Planful)
Strong communication skills - confident presenting to executives and board members
High degree of ownership, adaptability, and a growth mindset; you thrive in fast-changing environments
For all full-time employees, we offer:
🏠 Remote working environment that respects time zone differences
💸 Highly competitive salaries, equity, and for US Employees, a 401(k) plan
🏥 Top of the line healthcare (medical, vision, and dental)
🏋️ Health and Wellness Perk
🖥️ Equipment Stipend
🌴 Flexible vacation policy
✈️ Amazing team trips & offsites where you can find our CEO baking bread for the team
🌺 Replicants are eligible for a 5-week sabbatical after being at the company for 4.5 years
Our Values
Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture.
Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team.
Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do.
Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own.
Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at talent@replicant.ai and we’ll work to meet your needs.
