Project Connect is on a mission to transform the technical support experience for field technicians. We’re building a platform that leverages voice interfaces and large language models, alongside augmented reality to supercharge on-site service by making technicians more prepared, more autonomous, and more effective—dramatically reducing costs, truck rolls, and time-to-fix.
This is a rare opportunity to lead a venture-backed company at inception, with the benefit of validated customer demand, a clear go-to-market pathway, existing ARR and a unique data advantage through the acquisition of an in-market augmented reality product. Project Connect is poised for an accelerated build towards product-market fit and scalable growth.
We are looking for a business-development oriented CEO with a strong track record in early-stage B2B SaaS, experience in technical or industrial services, and a deep appreciation for the power of AI to solve operationally complex problems. You’ll be working alongside founding partners from AI Fund and Myriad Ventures, and supported by the deep domain expertise and historical assets of CareAR.
What You Will Be Doing:
Lead the company across all functional areas—strategy, go-to-market, operations, finance, and team buildingDrive the vision and execution for a new category-defining product that combines synthetic prep workflows, voice-based support, and optional human escalationOwn and execute founder-led sales, with a focus on landing and expanding large enterprise accounts in field service-heavy industriesLeverage the deep well of technical content and service data to jumpstart product development of proprietary LLM-based productsSecure and negotiate key partnerships to expand use cases, distribution, and data accessHire and manage a world-class team across GTM, product, and technical functionsBuild the investor pipeline and prepare the company for its next stage of financing,
What You Must Bring:
Demonstrated leadership at an early-stage B2B SaaS company (0 to 1 and beyond)Proven ability to scale sales and business development, especially in industrial or technical servicesExperience working with AI or data-centric products, ideally involving enterprise knowledge systems or voice/LLM interfacesSuccessful fundraising experience, with clear examples of translating vision into investor excitementA product sensibility and empathy for users in the field—particularly those who depend on tools, not desks, to do their jobsAbility to move fast with clarity and conviction, operating in environments with ambiguity and change,
Nice to Have Experience Includes:
Familiarity with the field service management spaceExperience integrating or commercializing LLM-based productsExperience working with or acquiring legacy product/data assets