(USA) Senior Manager, Data Science

Position Summary...

As a member of Sam's Club “Innovation & Gen AI” team, we are focused on developing groundbreaking new features that allow our customers and members to effortlessly shop at Sam's Club while finding efficiencies for our associates (home office and in-field). This team also contributes to the creation of frameworks and applications for both Associates and Members. Positioned within the Innovation & Gen AI organization, our team is dedicated to crafting state-of-the-art technology experiences both in-house and in cooperation with strategic partners. Being part of this team offers the opportunity to work on pioneering solutions and be at the vanguard of the rapidly evolving innovative ecosystem.

What you'll do...

Position Summary

Sam's Club Innovation & Gen AI is building the technology that will define how our members shop and how our associate’s work. We develop new capabilities that make the Sam's Club experience seamless for members and more efficient for associates—at home office and across our 600+ clubs.

As part of this team, you will work on frameworks and applications used by both Associates and Members, design and ship state-of-the-art solutions in-house and with strategic partners and help shape our rapidly evolving Gen AI and innovation ecosystem. You will have the opportunity to work on high-impact, pioneering solutions and to be at the forefront of retail innovation and Gen AI.

You are comfortable working in a fast-moving, cross-functional environment; you can translate business and operations needs into robust technical designs; and you are motivated by building agentic solutions that improve member experience and associate productivity at scale.

 

About the Role

We are seeking a Senior Manager, AI Agentic Systems & Orchestration to lead the strategy, development, and deployment of next‑generation agentic AI solutions. You will guide a team of engineers and applied scientists in building scalable AI workflows, orchestrated agent systems, and autonomous capabilities that transform retail and operations processes. This role is ideal for a leader with both deep technical expertise and strong organizational influence.

 

What You Will Do :

1. Leadership & Strategy

• Define and drive the long-term vision for agentic AI, orchestration frameworks, and autonomous workflow platforms.

• Lead and grow a high-performing team of engineers and applied scientists.

• Collaborate with senior stakeholders across engineering, product, and operations to align roadmap and strategic priorities.

2. Technical Direction & Architecture

• Architect large-scale agentic workflows, multi-agent systems, and orchestration layers.

• Guide selection and adoption of frameworks such as LangGraph, MCP, A2A, Camunda, and others.

• Oversee development of RAG and RAG-for-tools systems enabling high-quality, grounded reasoning.

3. Program & Delivery Oversight

• Lead end-to-end delivery of agent-based and orchestration-driven solutions.

• Create engineering best practices for agentic workflows and autonomous systems.

• Ensure consistent delivery, quality, and scalability across implementations.

4. Cross-Functional Partnership

• Translate operational challenges into AI-driven workflow automation opportunities.

• Collaborate with product managers to shape requirements, prioritize work, and evaluate ROI.

• Partner with operations leaders to ensure solutions address real-world needs.

5. Applied AI Innovation

• Champion innovation in multi-agent coordination, planning algorithms, reinforcement learning, and human‑in‑the‑loop AI.

• Drive experimentation, evaluation, and rapid prototyping of new techniques and platforms.

• Advocate for responsible, safe, and scalable applied AI practices.

 

What You Will Bring :

As a Senior Manager, you will bring leadership qualities and organizational values that amplify the impact of AI agentic systems across the business:

 

1. Strategic Vision & Customer-Centric Thinking

• Ability to look beyond technology and anchor solutions in real business value and measurable outcomes.

• Focus on solving meaningful retail and operations challenges through thoughtfully designed AI workflows.

2. Technical Depth with a Builder Mindset

• A strong foundation in agentic systems, orchestration, and applied AI—paired with a willingness to dive deep when needed.

• Commitment to building scalable, reliable, and maintainable systems that serve long-term organizational needs.

3. Collaborative Leadership & Influence

• Natural ability to foster trust, alignment, and open communication across diverse teams.

• Empowerment of team members through mentorship, clarity, and shared ownership.

4. Innovation, Curiosity & Continuous Improvement

• A passion for exploring emerging techniques, frameworks, and architectures in agentic AI.

• Drive to push boundaries while maintaining grounded, responsible decision-making.

5. Operational Excellence & Delivery Discipline

• Strong focus on execution, quality, and accountability.

• Ability to navigate ambiguity, manage complexity, and deliver high-impact outcomes at scale.

6. Ethical, Responsible AI Leadership

• Commitment to building safe, transparent, and human-centered AI systems.

• Advocacy for fairness, trust, and responsible deployment of autonomous workflows.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 5 years' experience in an analytics related field. Option 2: Masters degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 3 years' experience in an analytics related field. Option 3: 7 years' experience in an analytics or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Data science, machine learning, optimization models, PhD in Machine Learning, Computer Science, Information Technology, Operations Research, Statistics, Applied Mathematics, Econometrics, Successful completion of one or more assessments in Python, Spark, Scala, or R, Supervisory experience, Using open source frameworks (for example, scikit learn, tensorflow, torch), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.