Staff Software Engineer - Agentic AI (Onsite/Hybrid)

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

• Build and maintain AI-powered platforms, tools, and services that solve engineering productivity and customer challenges
• Implement solutions leveraging agentic AI, LLMs, and machine learning to automate workflows and improve software quality
• Create APIs, integrations, and platform capabilities that enable AI features across CMS products
• Develop scalable services that integrate AI into commercial payment and money movement systems for B2B, B2C, P2P, and G2C use cases
• Collaborate with engineering teams to identify opportunities for AI integration and drive adoption
• Participate in experimentation with new AI technologies and contribute to technical standards
• Work on both internal engineering tools and customer-facing AI features

Essential Functions:

•  Works with product owners to gather and refine requirements across CMS products, considering existing tools and solutions
• Develops and designs moderately advanced solutions that are robust, scalable, and integrate AI capabilities with Visa's technical ecosystem
• Provides domain expertise on AI/ML technologies and their application to engineering and customer problems
• Plays a significant role in the development and delivery of new features within products from end-to-end
• Contributes to technical decision-making for AI adoption and standards

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

This role does not offer relocation assistance

Qualifications

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelor’s Degree or
• at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or
• 0 years of work experience with a PhD, or
• 8+ years of relevant work experience.

Preferred Qualifications:

• 5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
• Master's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum three (3) years of experience in a directly related field OR Bachelor's degree in Math, Science, Engineering, Computer Science, Information Systems or related field AND minimum five (5) years of experience in a directly related field OR Minimum eight (8) years of directly related experience
• Experience with AI frameworks, LLMs, or generative AI (Claude, GPT, LangChain, etc.)
• Knowledge of AI-powered development tools or building AI-enabled applications
• Experience applying AI to engineering challenges or customer-facing features
• Understanding of commercial payments, money movement, B2B payables, or payment processing
• Experience with cloud platforms, microservices, and containerization (Docker, Kubernetes)
• Knowledge of API design, integration patterns, and distributed systems
• Familiarity with observability, monitoring, or DevOps practices

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
• AI Experience: Familiarity with agentic AI, LLMs, AI frameworks, or machine learning applications
• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
• Builder: Experience building and deploying modern services and web applications with quality and scalability
• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams
• We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 146,200.00 to 233,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.