Sr. Product Manager - Tech, Amazon Music Cross Channel Marketing Personalization

Love music? Want to build products that touch the lives of millions of people? Combine your passions and come reinvent the music listening experience with us! We’re working hard, having fun, and making history here at Amazon Music.

We are seeking a skilled Sr. Product Manager - Tech to join our Cross-Channel Marketing Personalization team and help drive the strategy and vision of modern customer engagement. Our team works on enabling our customer relationship and lifecycle marketing via the development of the tools, infrastructure, and data integrations required to manage high-scale, personalized customer interactions with Amazon's leading digital music products. This includes experiences on our apps, on broader Amazon surfaces, and integrations with other partners. We heavily influence the way we can communicate with customers through e-mail, in-app messages, push notifications, and Echo messages, as well as build cross-channel capabilities to automate customer communications with the right message at the right time in the right channel.

Key job responsibilities
In this role you will determine the strategy and vision for channels and partnerships enabling paid media marketing and affiliates / influencers. You will help a team of engineers execute, build relationship with marketers and other Amazon teams as broaden your scope to other channels and personalization capabilities. This role will also offer opportunities to influence AI and core product capabilities.

We are looking for a seasoned product manager who is passionate about music, capable of operating in an ambiguous and complex space with high judgement, and effective at making data-driven decisions while driving impactful projects. An ideal candidate understands marketing technologies, loves to Dive Deep into technical and non-technical areas to lead the team’s direction, has strong customer obsession, and has a track record of delivering results, understands A/B testing, attribution model, and cross-organizational high impact projects.

About the team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.

We are open to hiring candidates to work out of one of the following locations:

Atlanta, GA, USA | New York, NY, USA | San Francisco, CA, USA | Seattle, WA, USA