Level AI

Company

Sales Development Manager

Job Description

This job posting has expired and no longer accepting applications.

Location: Mountain View, CA onsite – USA Department: GTM Reports to: VP of Marketing

About Level AI : Level AI is transforming how modern customer service teams operate. Our AI-native platform powers deep insights from customer interactions, helping enterprises deliver world-class customer experiences. We are backed by top investors including Battery Ventures, and have raised over $67 million in funding to date. Level AI is growing rapidly and on a mission to build the most adaptive and forward-thinking customer experience solutions.

Role Overview : We’re looking for an experienced SDR Manager to build, scale, and lead our Sales Development team. You will be responsible for driving pipeline generation, developing SDR talent, and partnering closely with Sales and Marketing to fuel Level AI’s growth.

Responsibilities :

Hire, onboard, and coach a high-performing team of SDRs

Set clear KPIs for activity, meetings booked, and pipeline creation; ensure targets are consistently met

Design and optimize outbound and inbound lead generation strategies

Partner with Marketing on lead quality, campaign strategy, and messaging alignment

Deliver regular coaching: call reviews, email reviews, live coaching sessions

Track and analyze SDR team performance; report on key metrics to Sales Leadership

Build career development plans for SDRs with a focus on internal promotions

Own and continuously improve SDR processes, playbooks, and sales engagement tooling

Champion a culture of accountability, learning, and high performance

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Requirements :

3+ years managing SDR or Business Development teams, ideally in a B2B SaaS environment

Proven track record of exceeding pipeline and meeting setting goals

Strong coaching, mentorship, and leadership skills

Deep understanding of outbound prospecting best practices (phone, email, LinkedIn, social selling)

CRM and sales engagement tool expertise (e.g., Salesforce, Outreach, Gong, ZoomInfo)

Strong data orientation — comfortable using metrics to drive decisions

Excellent communicator, highly organized, and detail-oriented

Thrive in a fast-paced, early-stage environment

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Preferred :

Experience in Enterprise SaaS or AI-focused companies

Background in building SDR-to-AE career paths

Familiarity with Account-Based Marketing (ABM) strategies

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Why You'll Love Level AI :

Competitive salary and equity packages

Comprehensive medical, dental, and vision benefits

Flexible PTO

Fast-moving, collaborative, and high-growth environment

Opportunity to shape the future of customer experience technology

Please mention that you found this job on MoAIJobs, this helps us grow. Thank you!

Level AI

2 jobs posted

View all Level AI jobs

About the job

Posted on

Apr 30, 2025

Apply before

May 30, 2025

Job typeFull-time

CategoryOther AI jobs

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