POSTED Nov 5

Manager, RMA / FA Engineering

at GroqSan Jose, CA

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At Groq. We believe in an AI economy powered by human agency. We envision a world where AI is accessible to all, a world that demands processing power that is better, faster, and more affordable than is available today. AI applications are currently constrained by the limitations of the Graphics Processing Unit (GPU), a technology originally developed for the gaming market and soon to become the weakest link in the AI economy.

Enter Groq's LPU™ AI Inference Technology. Specifically engineered for the demands of large language models (LLMs), the Language Processing Unit outpaces the GPU in speed, power, efficiency, and cost-effectiveness. The quickest way to understand the opportunity is to watch the following talk – groq.link/scspdemo.

Why join Groq? AI will change humanity forever, and we believe preservation of human agency and self determination is only possible if AI is made affordably and universally accessible. Groq’s LPUs will power AI from an early stage, and you will get to leave your fingerprint on civilization.

Manager, RMA / FA Engineering

Mission: You will own, build, and manage the RMA and FA debug and root-cause analysis for existing and new Groq AI / ML products. You will conduct test, FA debug, and root-cause analysis.

Responsibilities & opportunities in this role:

  • Conduct and lead debug and root-cause analysis of field RMAs. Collaborate with Product Engineers, Hardware Engineers, and Test Engineers as required.
  • Scale Root Cause Failure Analysis capabilities within your organization. Build and lead a highly competent and capable team.
  • Create Failure Analysis result reports that align with standard 8D or similar processes 
  • Develop and optimize RMA testing strategy to improve timeliness and effectiveness of characterization process
  • Analyze RMA, Failure Analysis, and Repair data.  Identify trends and raise quality alerts when necessary.  Drive resolution, containment, and mitigation plans for such quality alerts.
  • Oversee hardware quality performance, monitoring field quality data and associated metrics including RMA Rates, MTBF, and Reliability Ratio.
  • Manage operational performance of Failure Analysis at contract manufacturer(s), ensuring partner(s) achieve key performance indicators, including FA cycle times, fault duplication rates, and fault isolation rates.
  • Drive learning’s from RMA / FA back into Manufacturing, Engineering, and Support teams.
  • Oversee the set-up of new products into Failure Analysis operations.

Ideal candidates have/are:

  • BS/MS in Electrical Engineering or a related degree
  • 5+ years of hands-on test engineering experience
  • Proven hands-on management and leadership experience
  • Competence using lab equipment such as oscilloscopes, logic analyzers, power analyzers, etc.
  • Proficiency with high speed interfaces (Serdes, PCIe, DDR)
  • Experience testing power sub-sections (e.g. POLs, VRMs, etc.)
  • Familiarity with lower speed interfaces like SPI, I2C, CANbus, etc.
  • Proficiency in Python, Perl, C++, or other languages on UNIX/Linux
  • Experience in Failure Analysis for one (or more) of the following:
    • Microprocessors, complex SOC devices, AI Systems, Servers, Network Systems
  • Excellent knowledge of PCB card and system-level test and debug
  • Able to manage factory floor partners (CM’s) for RMA / FA activities

Attributes of a Groqster:

  • Humility - Egos are checked at the door
  • Collaborative & Team Savvy - We make up the smartest person in the room, together
  • Growth & Giver Mindset - Learn it all versus know it all, we share knowledge generously
  • Curious & Innovative - Take a creative approach to projects, problems, and design
  • Passion, Grit, & Boldness - no limit thinking, fueling informed risk taking

If this sounds like you, we’d love to hear from you!

Compensation: At Groq, a competitive base salary is part of our comprehensive compensation package, which includes equity and benefits. For this role, the base salary range is $168,200 to $294,400, determined by your skills, qualifications, experience and internal benchmarks.

Location: Groq is a geo-agnostic company, meaning you work where you are. Exceptional candidates will thrive in asynchronous partnerships and remote collaboration methods. Some roles may require being located near our primary sites, as indicated in the job description.  

At Groq: Our goal is to hire and promote an exceptional workforce as diverse as the global populations we serve. Groq is an equal opportunity employer committed to diversity, inclusion, and belonging in all aspects of our organization. We value and celebrate diversity in thought, beliefs, talent, expression, and backgrounds. We know that our individual differences make us better.

 

Groq is an Equal Opportunity Employer that is committed to inclusion and diversity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, disability or protected veteran status.  We also take affirmative action to offer employment opportunities to minorities, women, individuals with disabilities, and protected veterans.

Groq is committed to working with qualified individuals with physical or mental disabilities. Applicants who would like to contact us regarding the accessibility of our website or who need special assistance or a reasonable accommodation for any part of the application or hiring process may contact us at:  talent@groq.com.  This contact information is for accommodation requests only.  Evaluation of requests for reasonable accommodations will be determined on a case-by-case basis. #LI-Remote

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