Global Initiatives Project Manager - EMEA (Remote)

Remote Position

Full-time

Job Description

Why should you join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What’s the opportunity?

We’re looking for a Project Manager to join our Global Payins Operations Team. This role is pivotal in shaping the future of our global payment operations by managing key initiatives that connect internal and external stakeholders, align global practices and ensure a seamless experience for our merchants and partners.

Are you passionate about driving operational excellence in a fast-paced fintech environment? Do you thrive when managing cross-functional initiatives that span continents and business areas? If so, we want to hear from you!

What will I be doing?

Lead strategic internal initiatives that impact our Payins operations globally, working cross-functionally across regions and departments.

Drive alignment across teams by defining and promoting global standards, procedures, and operational best practices.

Coordinate with external partners, including global processors, card schemes and third-party providers to implement scalable and efficient solutions.

Monitor and improve performance, helping shape a data-driven approach to optimizing our Payins operations.

Support change management, ensuring smooth adoption of new tools, workflows, and third-party integrations.

What skills do I need?

3+ years of experience in project management, operations, or consulting roles—ideally within fintech, payments, or tech companies.

Detail-oriented mindset with a knack for spotting dependencies, risks, and improvement opportunities.

An analytical and structured approach that is capable of bringing clarity and direction in ambiguous or evolving contexts.

Proven experience implementing process automation solutions and leveraging AI tools to optimize operations and increase efficiency

Strong stakeholder management skills, with the ability to coordinate across multiple teams and time zones.

Fluent in English, with excellent communication and organizational skills.

Experience in fast-paced, scaling environments, where adaptability and initiative are key.

Knowledge of the card-not-present payments ecosystem and familiarity with concepts such as network tokenization, 3DS, and routing optimization will be considered an advantage.

What do we offer?

Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:

- Remote work: work from anywhere or one of our offices around the globe!*

- Flexibility: we have flexible schedules and we are driven by performance.

- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.

- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.

- Learning & development: get access to a Premium Coursera subscription.

- Language classes: we provide free English, Spanish, or Portuguese classes.

- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!

- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!

*For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!

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