Director, Product Management – AI Shopping (In-Store / In-Club Experiences)

Position Summary...

What you'll do...

Director, Product Management – AI Shopping (In-Store / In-Club Experiences) About the Role As Director of Product Management for AI Shopping (In-Store / In-Club Experiences), you will lead the strategy, vision, and execution of AI-powered experiences that transform how customers shop in physical retail environments. This role is responsible for delivering innovative, scalable, and customer-centric solutions that bridge digital intelligence with in-store and in-club journeys. Aligned with Walmart’s product management expectations, this leader will operate as a business owner, technologist, and customer advocate, driving measurable impact across customer experience, operational efficiency, and business outcomes. What You’ll Do Define Vision & Strategy

• Own and articulate a clear product vision and multi-year roadmap for AI-powered in-store/in-club experiences
• Identify opportunities to leverage AI (computer vision, personalization, automation, agentic systems) to improve customer journeys and associate workflows
• Align product strategy with Walmart’s omni-channel and AI transformation priorities

Drive Product Execution & Delivery

• Lead end-to-end product lifecycle: discovery, definition, development, launch, and scaling
• Define product requirements, success metrics (OKRs), and measurable outcomes
• Prioritize roadmap based on customer impact, business value, and technical feasibility
• Deliver products at scale across stores/clubs with operational excellence

Own Business Outcomes

• Act as a GM for your product area with accountability for adoption, engagement, revenue impact, and cost efficiency
• Leverage data and analytics to inform decisions and continuously optimize performance
• Establish and monitor KPIs tied to customer satisfaction, conversion, and operational metrics

Lead AI-Driven Innovation

• Partner with engineering, data science, and platform teams to build and deploy AI/ML solutions
• Ensure responsible AI practices including governance, privacy, fairness, and transparency
• Drive experimentation (A/B testing, pilots) and scale successful innovations

Influence Cross-Functional Teams

• Collaborate across engineering, design, merchandising, store operations, and analytics
• Influence senior leaders and align stakeholders across a highly matrixed organization
• Partner with external vendors and ecosystem partners where needed

Build & Lead High-Performing Teams

• Lead, mentor, and grow product managers
• Set a high bar for product thinking, execution rigor, and customer obsession
• Foster a culture of innovation, accountability, and continuous improvement

What You’ll Deliver

• A clearly defined and executed AI Shopping roadmap for in-store/in-club experiences
• Scaled deployment of AI-powered capabilities across physical retail environments
• Measurable improvements in customer experience (NPS, engagement, conversion)
• Operational efficiencies and cost savings enabled by AI solutions
• Strong product metrics framework with regular executive reporting

Minimum Qualifications

• Bachelor’s degree in Business, Computer Science, Engineering, or related field and 10+ years of product management experience OR equivalent experience
• 4+ years of people leadership experience leading product or cross-functional teams
• Experience building and scaling digital or technology products in a large, complex organization
• Experience working with AI/ML-driven products or data-intensive platforms
• Demonstrated ability to define strategy and drive execution across multiple teams

Preferred Qualifications

• Experience in omni-channel environments (both retail and eCommerce)
• Experience with in-store technologies (e.g., computer vision, IoT, checkout innovation)
• Familiarity with personalization, recommendation systems, or conversational AI

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $130,000.00 - $260,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 11 years’ experience in product management. Option 2: 13 years’ experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 10 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.