(USA) Director, Technology Operations - International Tech Data
Job Description
Position Summary...
What you'll do...
Join Walmart as Director, Technology Operations – International Tech Data to support the VP of International Tech (Data & AI) at Walmart Global Tech. International Tech powers Walmart’s business across markets including Mexico, Chile, Canada, and beyond, delivering the data capabilities and operational frameworks that enable innovation at scale.
In this role, you will act as a strategic operator and trusted advisor to the VP, helping translate vision into action, streamline execution, and ensure alignment across a global portfolio of initiatives. You will drive operational discipline, facilitate decision-making, and create the connective tissue between leadership, teams, and partners.
This position is ideal for a collaborative, detail-oriented leader who thrives on bringing clarity, structure, and alignment to complex, fast-moving environments — without needing to be hands-on in deep technical architecture.
What You’ll Do
- Partner with the VP to define and prioritize strategic initiatives across International Tech’s data portfolio, ensuring goals are translated into actionable workstreams.
- Lead the operational rhythm for the leadership team, including quarterly and annual planning, OKRs, business reviews, and executive communications.
- Coordinate with Engineering, Data, Product, Strategy, Finance, and PMO teams to align roadmaps, capacity planning, and performance tracking.
- Develop clear dashboards, reports, and narratives to support leadership decisions and communicate progress to senior stakeholders.
- Manage governance processes, ensuring that key initiatives stay on track, risks are identified early, and escalations are handled effectively.
- Serve as the central point of contact for cross-functional alignment, fostering collaboration between U.S. and international market teams.
- Prepare leadership for key internal and external engagements, providing briefing materials, data insights, and talking points.
- Support organizational health by identifying process improvements, eliminating bottlenecks, and fostering team engagement.
What You’ll Bring
- Bachelor’s degree in business, Technology, Operations, or related field (MBA or equivalent experience a plus).
- 12+ years of experience in program management, operations, strategy, or business management roles in a technology, product, or data-driven organization.
- Proven ability to manage multiple priorities, set structure in ambiguous environments, and deliver results in complex, matrixed organizations.
- Strong business acumen with the ability to understand technology’s role in driving business outcomes.
- Exceptional communication skills — able to synthesize complex topics into clear, concise narratives for senior audiences.
- Comfortable leading without formal authority, influencing across teams and geographies.
- Proficiency with collaboration and planning tools (e.g., Jira, Confluence, PowerPoint, PowerBI, or similar).
Preferred Qualifications
- Experience in global or multi-market organizations.
- Familiarity with data strategy, analytics operations, or digital transformation programs.
- Understanding of retail, eCommerce, or enterprise technology environments.
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity experts, and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow.
We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions, and reimagine the future of retail.
Flexible, Hybrid Work
We use a hybrid way of working that is primarily in-office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose, and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team, and be more flexible in our personal lives.
Benefits & Perks
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity — unique styles, experiences, identities, ideas, and opinions — while being inclusive of all people.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Sunnyvale, California US-11349:The annual salary range for this position is $143,000.00-$286,000.00
Bentonville, Arkansas US-30012:The annual salary range for this position is $110,000.00-$220,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 6 years’ experience inproject management, program management, program operations, or related area.Option 2: 8 years’ experience in project management, program management, program operations, or related area.3 years’ supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.