Technical Trainer, Fulfillment by Amazon Learning and Development

We are looking for a dynamic, organized self-starter to join our team in the role of Technical Trainer. If you can communicate and teach highly technical concepts to audiences at different stages in their development, we’d like to speak with you.

Fulfillment by Amazon (FBA) offers Amazon sellers supply chain management solutions. The Global Learning and Development team in FBA empowers and enables our employees through training and upskilling. In this role, you will cultivate technical fluency, including Generative AI, across our organization.

You are an experienced technical trainer. On our team, you will coordinate and deliver high-quality technical training programs for our employees with initial focus on Generative AI. You are able to juggle competing priorities, be scrappy, and handle ambiguity comfortably. You must have a passion for learning and relationship-building, as well as data efficiency and accuracy.


Key job responsibilities
• Help shape the ongoing strategy and execution of our Generative AI and other technical training solutions.
• Coordinate, deliver, and facilitate technical trainings, social learning events, presentations, and supporting material as needed.
• Improve training delivery to contribute to productivity gains and business performance improvements.
• Rapidly learn new technical concepts and products as required to educate our learners and the broader learning and development team.
• Build trusted advisor relationships with stakeholders and act as consultant with regard to technical training best practices and solutions.
• Identify knowledge gaps, training opportunities, and improvement initiatives.
• Run mechanisms to collect, analyze, and report on learning impact metrics for the trainings you deliver.
• Maintain clear and consistent project status reporting for project partners and leadership.

About the team
Our North Star is to drive WW FBA’s targeted business outcomes by developing employees who have the opportunities and resources to grow, adapt, and succeed as business needs change. Our global cross-functional team is passionate about achieving this vision. We are highly collaborative and enjoy working together. With the support of our leaders and business partners, we are creating a culture of continuous learning in WW FBA.