Team Manager - ESP L4, Amazon Artificial General Intelligence (AGI)

Join the Front-line of AI and Machine Learning!

Are you passionate about shaping the future of artificial intelligence? Our innovative team is at the vanguard of machine learning technology, delivering high-quality data solutions that power the next generation of AI models. We're revolutionizing user experiences through advanced ML applications.

We're looking for a forward-thinking Team Manager to lead our operations in Speech and Language Solutions. In this role, As Team Manager, you will be responsible for :

• Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality.
• Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis.
• Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities.
• Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies.
• Track quality and utilization metrics
• File and track tickets, following up on blocks to productivity.
• Provide regular, formal & informal feedback to direct reports.
• Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean.
• Communicate effectively in Spanish and English.

If you're ready to make a significant impact in the world of AI and lead a team on the front-line of speech and language technology, we want to hear from you. Join us in shaping the future of artificial intelligence!