Staff Software Engineer, Applied AI

Smarter Technologies is the automation and insight platform for healthcare efficiency. As a leading AI-powered revenue cycle management (RCM) platform, we combine proprietary agentic agents, human-in-the-loop AI agents, clinical ontology, and global financial and administrative services. Our comprehensive platform empowers healthcare organizations to automate the entirety of their administrative and financial workflows—driving operational optimization, reducing costs, and enabling better patient experiences.

Staff Software Engineer, Applied AI

Role

We're looking for an Exceptional AI Engineer for our Applied AI Engineering team.

As a key member of our platform engineering team, you will play a pivotal role in developing and optimizing AI-driven solutions that enhance our end-to-end platform, including our customer-facing web application, backend infrastructure, and developer suite. Your work will empower a community of developers worldwide to build tailored AI solutions for unique customer use cases, enriching the ecosystem of automation modules.

**This role is fully remote within the US**

What You’ll Do

• Stay at the forefront of AI advancements, continuously exploring new techniques, models, and tools. Your insights will help drive innovation and keep our platform at the cutting edge of technology.
• Work closely with core platform and automation engineers, as well as other stakeholders, to identify and address business needs through AI solutions. You will play a key role in bridging the gap between AI research and practical application.
• Utilize APIs, pre-trained models, and other tools to implement AI-driven features across our platform. You will focus on integrating these capabilities into production systems, enhancing the functionality and performance of our solutions.
• Fine-tune and optimize existing solutions for specific product requirements, ensuring that AI integrations are efficient, scalable, and reliable.

What You Bring

• Bachelor’s or Master’s in Computer Science/Engineering, Data Science, or a related field.
• Over 3 years of experience in applied AI, with a focus on implementing and integrating AI solutions using APIs and pre-trained models.
• Proficiency in programming languages such as Python, TypeScript, or similar, with experience in utilizing AI/ML frameworks and tools such as LangChain, LlamaIndex, etc.
• Familiarity with cloud infrastructure (ideally AWS) and experience in deploying and scaling AI applications.
• Strong understanding of AI/ML concepts, but with a practical focus on application rather than research.
• Excellent written and verbal communication skills, with the ability to convey complex AI concepts to technical and non-technical audiences.

Nice To Haves

• A practical approach to AI, with a focus on delivering tangible results and real-world applications.
• The ability to navigate and implement cutting-edge AI technologies and tools, including emerging areas like autonomous agents.
• An entrepreneurial mindset, eager to explore new possibilities and push the boundaries of what AI can achieve.
• A collaborative spirit, ready to work closely with cross-functional teams and contribute to a shared vision.
• Strong problem-solving skills and a proactive attitude towards learning and adapting to new challenges.