Sr. Technical Support Engineer at AMD
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WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. AMD together we advance_ Sr. Technical Engineer responsible for the deployment of NPI engineering projects involving AMD IP (Silicon, HW, SW) and debug of AMD server hardware infrastructure RESPONSIBILITIES: Provide engineering expertise to technical teams spanning multiple disciplines and geographies Engage with internal stakeholders in product planning, development, and validation activities Deploy and maintain NPI server products while overseeing the efforts of other engineers and contractors Track and report status vs. objectives throughout the lifecycle of the program Maintain accountability of all lifecycle hardware for AMD EPYC programs at relevant site Provide updates to outside stakeholder on status of equipment Lead a small team to maintain accountability of server hardware, silicon, and tools REQUIREMENTS: Excellent communication and leadership skills, both written and oral High attention to detail and good follow through in a fast pace environment Experience in areas of data center system deployment, software development, and validation Familiarity with testing tools, methodologies, and defect tracking Ability to function independently with little direct supervision Physical Requirements – Candidate needs to be able to lift 50lbs and be flexible enough to get under a raised floor as needed EDUCATION: 3+ years experience in high tech industry Relevant Bachelor's degree or equivalent experience Skilled in MS Office tool suites, Confluence, MS Sharepoint Location: Austin, TX #LI-LM1 At AMD, your base pay is one part of your total rewards package. Your base pay will depend on where your skills, qualifications, experience, and location fit into the hiring range for the position. You may be eligible for incentives based upon your role such as either an annual bonus or sales incentive. Many AMD employees have the opportunity to own shares of AMD stock, as well as a discount when purchasing AMD stock if voluntarily participating in AMD’s Employee Stock Purchase Plan. You’ll also be eligible for competitive benefits described in more detail here. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.