Sr. Product Manager Technical, Trust CX Innovations

Are you looking for an opportunity to move fast and make difference in building responsible and trustworthy AI? Do you care about earning customers trust by ensuring their privacy, and giving them transparency and control over their experience? Devices & Services Trust, Privacy and Accessibility (TPA) organization is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30+ Devices and Services (D&S). We offer horizontal services for builders and customer-facing capabilities that provides customers to address trust needs of our global customers and to ensure compliance.



Key job responsibilities
We are seeking an experienced bar-raising Senior Product Manager (Technical) who will drive innovation in privacy, accessibility, and trust solutions for our GenAI platforms. In this role, you will lead cross-functional initiatives between Alexa and D&S organizations, defining and executing product roadmaps for unprecedented GenAI challenges. You'll be responsible for building horizontal, builder-facing capabilities while maintaining an focus on customer experience. Collaborating with engineering, science, and product leaders across multiple organizations, you'll develop tech solutions using world-class GenAI technology. This position requires driving product strategy and execution in an ambiguous, fast-paced environment that demands rapid learning and adaptation.

The ideal candidate combines deep technical expertise with practical experience in large-scale systems. You should demonstrate a strong understanding of AI/GenAI challenges and opportunities, with a proven ability to build reliable, scalable, and high-performance products. Excellence in both technical and business communication is crucial, as is proven experience in problem-solving and innovation. This opportunity allows you to shape the future of privacy, accessibility, and trust in one of the world's fastest-growing GenAI businesses, leveraging your skills to tackle complex problems that have never been solved before.