Solutions Lead

Figure is an AI Robotics company developing a general purpose humanoid. Our Humanoid is designed for corporate tasks targeting labor shortages and jobs that are undesirable or unsafe. We are based in Sunnyvale, CA and require 5 days/week in-office collaboration.

We are looking for a Solutions Lead to understand client’s use cases at their facilities, document these use cases, present these use cases to Figure engineers, and help build a concept of operations for that use case. 

Responsibilities: 

• Work with customers to understand their use cases (tasks being done currently by humans in the customer’s site)
• Most often, these are use cases in the logistics or manufacturing sector (such as sheet metal welding, depalletization, pick & place, etc.)
• Organize and document all facets of this use case into clear, digestible materials for the rest of Figure’s employees
• Explain and present this use case to other Figure employees (Safety, Engineering, Integration, etc.) and answer all questions
• Coordinate with customer to gather information on the use case
• Help build a concept of operations for how our humanoid robot will execute this use case (charging, maintenance, electronic communication, etc.)
• Travel to customer site 

Requirements: 

• 2-5 years in factory, logistics operations
• 2-5 years in consulting, banking, or other client facing role
• Experience understanding use cases for logistics, manufacturing or other factory application 
• Experience improving these use cases in factory setting
• Highly organized
• Great communicator
• Strong attention to detail 
• Understands client management 
• Must have presentation skills (powerpoint, excel, etc.)

Bonus Qualifications:

• Understanding of CAD
• Understanding of simulation work
• Understanding of robot process integration (fleet management, IT, etc)