Software Development Engineer, Alexa Customer Journeys

Are you passionate about inventing experiences that help customers discover ways to incorporate Generative AI in their daily lives? Do you want to work in a fast paced environment surrounded by the smartest and most customer obsessed product, engineering, marketing, and data science leaders on the planet, where the future is still to be defined? Alexa Customer Journeys team is looking for a Software Development Engineer in the mission to make Alexa an expert on itself, providing useful information and experiences to customers seeking to take advantage of all of their devices’ features and capabilities.

You will be building solutions and systems working with Large Language Model (LLM) and other generative technologies. You will be working with an interdisciplinary team of Software Development Engineers, Data Scientists and Quality Assurance Engineers, and working with Product Managers to design customer-facing experiences with Alexa, and building solutions to make Alexa an expert in itself.

Key job responsibilities
As a SDE, you will be responsible for designing, developing, testing, and deploying distributed machine learning systems and large-scale solutions for our world-wide customer base. In this, you will collaborate closely with a team of Data/Applied scientists to influence our overall strategy and define the team’s roadmap. You will also drive the system architecture, spearhead best practices that enable a quality product, and help coach and develop junior engineers. A successful candidate will have an established background in engineering large scale software systems, a strong technical ability, great communication skills, and a motivation to achieve results in a fast paced environment.

We are a growing multi-disciplinary team addressing everyday customer needs through a combination of software engineering, web development and applied research.

About the team
The Alexa Customer Journeys team builds products and technology that simplifies customers lives. Our products are used by millions of customer, across Amazon devices, WW. Our teams invent on behalf of our customers and have a ton of fun along the way!