Senior Specialist TAM (STAM) – AI/ML, ES - SI - STAM

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Are you passionate about Artificial Intelligence, Machine Learning, Deep Learning and Generative AI? Do you want to build state of the art solutions using AWS AIML services for some of biggest AWS customers? Would you like a career that gives you opportunities to help customers and partners that use cloud computing services to run their AIML solutions reliably, securely, efficiently and at lower cost?


Key job responsibilities
At AWS, we're seeking a Senior Specialist Technical Account Manager (STAM) to be a trusted advisor and help our customers achieve operational excellence at scale. In this role, you'll leverage your extensive technical knowledge to ensure our customers' AI/ML solutions are flexible, scalable, and resilient on the AWS platform.

In this role you will provide unique deep-dive AI/ML technical engagements for our customers. You will be a member of a dynamic team bringing the latest in disruptive, cutting-edge AI/ML technologies, focused on enabling organisations to adopt AWS AI/ML services to drive their businesses.

Additionally, you'll play a crucial role in enhancing our overall AI/ML capabilities by enabling and upskilling our AWS teams. This is a post-sales advisory role within our Strategic Industries Enterprise Support team, where you'll have the opportunity to further develop your technical, leadership, and consulting skills.


A day in the life
In this deeply technical and consultative role, you will provide strategic people, process and technology guidance to ensure enterprise support customers realise the benefits of AI/ML and Generative AI, whilst embedding operational excellence from day 1. You will partner with TAMs, SAs and service teams to provide customers with AWS AI/ML best practice guidance, diving deep into AI/ML services, promoting customers AIML workloads to production, developing regional AI/ML strategies, and training field teams on the use cases and benefits of generative AI.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Atlanta, GA, USA | Boston, MA, USA | Herndon, VA, USA