Senior/Principal Product Manager

Full-time

Job Description

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer experience with our AI-native platform which leverages advanced technologies including Large Language Models. Our products extract deep insights from customer interactions and provide actionable intelligence, empowering organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking in the industry.

We are seeking a data-minded, entrepreneurial product leader to shape the future of our AI portfolio.

As a Principal product manager on the team, you will be responsible for taking our core AI products to the next level as well as taking to market our new, AI-first products. You thrive in ambiguity, yet bring clarity to cross-functional teams. This is a fast-paced environment that demands initiative, strategic thinking, and a strong bias for action. You’ll work closely with a world-class team including alumni from Amazon, Facebook, Google & Uber. This is an exciting opportunity to make a tangible impact in the AI space, driving product innovation, customer value, and business growth.

This is a hybrid role based out of Mountain View but should be flexible to work in the office as

needed.

+ stock options

What you will do :

Own the vision, strategy, and roadmap for core AI experiences across the product portfolio

Champion customer obsession through feedback, data, and research

Bring a strong data-driven mindset and focus on measurable impact

Drive product execution end-to-end with high bias for action

Collaborate with engineering, ML, and data science teams Partner cross-functionally with PMs, Design, Marketing, and Go-to-Market teams

Work with Product Marketing to ensure successful product launches aligned with customer and business goalsStay on top of emerging technologies to inform Level AI’s product strategy