Senior Manager Radeon Customer Engineering

WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. AMD together we advance_ The Role: Radeon CGVDI & AI team is seeking a highly skilled and experienced professional to join our team as a Senior Manager in Customer Engineering. This pivotal role requires a dynamic leader who can drive technical excellence, ensuring seamless customer interactions and superior engineering support. The Person: Join Radeon CGVDI & AI and play a crucial role in shaping the future of our customer engineering efforts. If you are a proactive leader with a passion for innovation and customer satisfaction, we invite you to apply for this exciting opportunity. Key Responsibilities: As a Senior Manager in Customer Engineering, you will be responsible a team of highly skilled customer engineers and for overseeing a wide array of programs and projects that are critical to our business. Your primary duties will include: Leading software engineering initiatives to develop robust and scalable solutions for cloud applications. Managing system engineering projects to ensure the integrity and efficiency of our platforms. Collaborating with validation teams to oversee comprehensive platform testing to guarantee reliability and performance. Executing proof of concept tasks to demonstrate the feasibility and benefits of new technologies. Spearheading new product introduction and validation processes to ensure successful market entries. Facilitating product ramp activities to scale operations efficiently. Overseeing field deployment and providing robust support during post-deployment phases. Acting as the primary customer-facing representative, addressing technical queries and resolving issues promptly. Preferred Experience: The ideal candidate will possess a diverse and robust skill set, including: Extensive experience in software engineering and system engineering. Expertise in executing proof of concept tasks and managing new product introductions. Strong ability to handle product ramp and field deployment activities. Exceptional post-deployment support skills. Outstanding customer-facing abilities, with a focus on effective communication and problem-solving. Academic Credentials: Bachelor’s Degree (BS) in Electrical Engineering, Computer Engineering, Computer Science or another relevant field. Master’s Degree (MS) preferred #LI-LB1 Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
The Role: Radeon CGVDI & AI team is seeking a highly skilled and experienced professional to join our team as a Senior Manager in Customer Engineering. This pivotal role requires a dynamic leader who can drive technical excellence, ensuring seamless customer interactions and superior engineering support. The Person: Join Radeon CGVDI & AI and play a crucial role in shaping the future of our customer engineering efforts. If you are a proactive leader with a passion for innovation and customer satisfaction, we invite you to apply for this exciting opportunity. Key Responsibilities: As a Senior Manager in Customer Engineering, you will be responsible a team of highly skilled customer engineers and for overseeing a wide array of programs and projects that are critical to our business. Your primary duties will include: Leading software engineering initiatives to develop robust and scalable solutions for cloud applications. Managing system engineering projects to ensure the integrity and efficiency of our platforms. Collaborating with validation teams to oversee comprehensive platform testing to guarantee reliability and performance. Executing proof of concept tasks to demonstrate the feasibility and benefits of new technologies. Spearheading new product introduction and validation processes to ensure successful market entries. Facilitating product ramp activities to scale operations efficiently. Overseeing field deployment and providing robust support during post-deployment phases. Acting as the primary customer-facing representative, addressing technical queries and resolving issues promptly. Preferred Experience: The ideal candidate will possess a diverse and robust skill set, including: Extensive experience in software engineering and system engineering. Expertise in executing proof of concept tasks and managing new product introductions. Strong ability to handle product ramp and field deployment activities. Exceptional post-deployment support skills. Outstanding customer-facing abilities, with a focus on effective communication and problem-solving. Academic Credentials: Bachelor’s Degree (BS) in Electrical Engineering, Computer Engineering, Computer Science or another relevant field. Master’s Degree (MS) preferred #LI-LB1