Senior Director, Pricing and Data Science

Boston, MA

Job Description

Our Opportunity

At Chewy, we strive to be the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think outside the Chewy box to delight, surprise, and thank our loyal pet lovers!

Chewy’s mission is to deliver exceptional value to pet parents every day. Pricing plays a critical role in that mission — ensuring our ~200K product catalog is competitively priced, trusted, and easy for customers to understand. We are seeking a Senior Director of Pricing & Data Science to lead the vision, strategy, and execution of Chewy’s central pricing organization. In this role, you will shape how Chewy prices products across categories, partner with leaders across the company, and drive innovations that ensure customers always feel confident shopping with us.

What You’ll Do

Set the enterprise pricing strategy across catalog, retail categories, and emerging businesses.
Lead a multi-disciplinary pricing organization, including Pricing Operations, Analytics, Data Science, and Product Management.
Ensure Chewy’s prices are competitive, accurate, and predictable, balancing customer trust with long-term business health.
Drive experimentation and innovation, including elasticity modeling, ML frameworks, causal inference, generative AI applications, and dynamic pricing capabilities.
Communicate pricing strategy and performance to senior leadership with clarity, sound judgment, and a customer-first mindset.
Build and develop high-performing teams, fostering a culture of curiosity, ownership, and operational excellence.

What You’ll Need

MBA or MS in Economics, Mathematics, Finance, Data Science, or a related field
15+ years of progressive professional experience
5+ years in retail or e-commerce pricing
5+ years managing large, multi-level teams
Deep experience with dynamic pricing, experimentation, causal modeling, and machine learning
Strong executive communication skills, with the ability to simplify complexity

Who You Are

A strategic, forward-thinking leader who can operate at both 10,000 feet and in technical detail
Customer-obsessed and able to balance value, competitiveness, and profitability
Comfortable navigating ambiguity, solving complex problems, and influencing cross-functionally
Passionate about developing people, building scalable systems, and delivering results

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, an annual bonus potential, new hire and annual equity grant.

We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Base Salary Range

$227,500—$406,000 USD

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

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