Sales Operations Analyst

The Opportunity

As a Sales Operations Analyst, you will play a key role in supporting the effectiveness and efficiency of our sales organization. This role involves analyzing sales data, optimizing processes, and providing insights that drive revenue growth and operational excellence. You'll collaborate across teams to ensure alignment with the company's strategic goals and contribute to the overall success of the sales organization.

Your Impact

• Analyze sales data to identify trends, insights, and opportunities for growth.
• Support sales/CS reps and frontline managers in developing accurate sales forecasts and pipeline projections.
• Assist in the creation, tracking, and reporting of key performance indicators (KPIs) to measure sales performance.
• Optimize and streamline sales processes to enhance operational efficiency.
• Maintain and manage sales technologies, including CRM systems and sales intelligence tools.
• Contribute to the administration of sales compensation plans and incentive programs in partnership with finance and sales management.

We're Looking For Someone Who:

• Holds a Bachelor’s degree in Business, Economics, or a related field.
• Has 2+ years of experience in sales operations, business analysis, or consulting.
• Possesses strong analytical skills and a data-driven mindset.
• Demonstrates proficiency in CRM platforms (e.g., Salesforce), sales intelligence tools, and reporting software.
• Has excellent communication and interpersonal skills.
• Is detail-oriented and skilled in managing multiple priorities in a fast-paced environment.
• Exhibits a proactive approach to problem-solving and process improvement.
• Shows a strong understanding of sales processes and operational workflows.

Preferred Qualifications:

• Experience in a fast-growing startup environment is a plus.
• Familiarity with data visualization tools like Snowflake and a knowledge of SQL.
• Advanced Excel skills, including the ability to work with pivot tables, VLOOKUPs, and complex formulas.

About Otter.ai 

We are in the business of shaping the future of work. Our mission is to make conversations more valuable.

With over 1B meetings transcribed, Otter.ai is the world’s leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.

Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are dedicated to inclusivity.

*Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate.

Salary range

Salary Range: $85,000 to $110,000 USD per year.

This salary range represents the low and high end of the estimated salary range for this position.