Program Manager
Job Description
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About the Role
We are seeking an experienced and results-driven Program Manager to lead a critical Disaster Recovery as a Service (DRaaS) implementation project. This role requires strong governance leadership, meticulous planning, and the ability to drive delivery across complex technical and operational landscapes. The Program Manager will serve as the primary point of accountability for project execution, ensuring successful delivery aligned with business objectives, timeframes, and budgets.
Responsibilities:
- Program Kick-Off & Governance Setup
- Define and implement program governance framework, steering committee structure, and stakeholder engagement model.
- Facilitate project initiation activities including stakeholder alignment, charter definition, and team mobilization.
- Integrated Planning & Risk Management
- Develop and maintain the Integrated Project Plan, aligning with delivery milestones and stakeholder expectations.
- Establish and manage the RAID log (Risks, Assumptions, Issues, Dependencies), ensuring timely mitigation strategies are in place.
- Phase Gate Management
- Drive phase entrance and exit sign-offs, ensuring each project stage meets defined criteria before progressing.
- Coordinate readiness assessments and quality reviews to validate deliverables at each project milestone.
- Executive Reporting & Financial Oversight
- Deliver concise, data-driven executive reports highlighting status, risks, KPIs, and critical path updates.
- Monitor and manage project margin, ensuring budget adherence and cost control across all workstreams.
- Cross-Functional Coordination
- Collaborate with engineering, security, compliance, infrastructure, and cloud operations teams to align DRaaS capabilities with recovery objectives.
- Ensure that DRaaS testing and validation cycles meet Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
- Stakeholder Communication & Alignment
- Act as the central point of contact between technical teams, business units, and executive leadership.
- Ensure alignment of DRaaS strategies with enterprise resilience goals and regulatory compliance needs.
About You
The essentials:
- Proven experience (5+ years) in Program or Project Management, preferably in IT infrastructure, cloud services, or disaster recovery projects.
- Strong understanding of Disaster Recovery, Business Continuity Planning (BCP), and DRaaS platforms and principles.
- Demonstrated ability to manage complex, cross-functional programs with multiple stakeholders.
- Proficiency in program management tools (e.g., MS Project, Jira, Smartsheet).
- Exceptional communication, presentation, and stakeholder management skills.
- PMP/Prince2, Basic ITIL, PgMP, or equivalent certification preferred.
Not a must, but a plus:
- Familiarity with cloud platforms (AWS, Azure, GCP) and disaster recovery orchestration tools.
- Experience working in regulated industries (finance, healthcare, etc.) with high availability and compliance requirements.
- Background in risk management, compliance, or IT governance.
At.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
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What We Offer
.Monks has provided a compensation range that represents its good faith estimate of what Media.Monks may pay for the position at the time of posting. .Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
