Product Manager - IPE

Job Description

As a Product Manager – IPE, you'll own the full product lifecycle, working on internal tools like identity management, automation APIs, databases and AI bots. You'll collaborate across teams to deliver scalable and reliable solutions while championing a culture of self-service. In your day-to-day, you will: 

• Own the full product lifecycle, including ideation, MVP, launch, and iteration for internal tools 
• Map pain points across Customer Care tickets, shadow IT, and operational data, validating solutions with rapid user research and experimentation 
• Define and maintain the product roadmap, prioritizing by business impact, employee delight, and tech feasibility 
• Partner with engineering, IT-Ops, security, HR, and data teams to ship scalable, reliable, and compliant experiences 
• Measure what matters by setting KPIs, instrumenting usage analytics, and pivoting based on data insights 
• Champion a culture of self-service to reduce friction and empower employees to solve problems independently

Qualifications

•  5+ years as a product manager, driving technical products from zero to one and beyond 
• Hands-on knowledge of identity and access protocols (OAuth 2.0, OIDC, SAML), networking fundamentals, and enterprise security best practices 
• Experience with AI/LLM solutions like chatbots, retrieval-augmented generation, or prompt engineering 
• Strong backend foundation covering REST/gRPC APIs, event-driven architectures, and data privacy 
• Proven record of translating complex tech into crisp, actionable product requirements for diverse stakeholders 
• Data-driven mindset, comfortable defining metrics, running A/B tests, and interpreting logs and dashboards 
• Excellent communication and storytelling skills to sell a vision to both technical and non-technical audiences

Additional Information

We are the IPE (Internal Platform Engineering) team – the group that powers every Wix employee with AI-driven, self-service tools. We own the entire employee-facing tech stack, from networking and identity (AuthN/AuthZ) to conversational AI assistants that let anyone solve tasks that once required an IT rep. Our mission is to give our more than 5,300 colleagues a seamless, secure and positive work experience so they can build amazing products for our +282 million users.