Product Designer

New York City Office

Full-time

Job Description

Company Description

Today, when you go to your doctor and get referred to a specialist (e.g., for sleep apnea), your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often specialists and medical services are overwhelmed with referrals and the painstakingly manual process it takes to qualify your referral prevents them from getting around to it on time, or sometimes at all. Tennr prevents these delays and denials by making sure every referral gets where it needs to go, with the right info, at the right time. Powered by RaeLM™ Tennr reads, extracts, and acts on every piece of patient information so providers can capture more referrals, slash denials, and reduce delays.

Role Description

As an early designer at Tennr, you'll leverage your design expertise to the product that reduces patient delays across the U.S Healthcare System.

We are looking for a Product Designer who is passionate about tackling the most complex challenges in healthcare and isn’t afraid to own them. Someone who skillfully parses through ambiguity and deeply cares about creating the best possible experiences. You’ll report directly to a co-founder to help inform our roadmap and problems to work on.

This role is ideal for someone with a strong ambition to tackle a high-impact problem space, who can thrive in a fast-paced startup environment and is eager to contribute to foundational aspects across product, design, and processes.

Responsibilities

Take full design ownership across multiple project streams, leading the entire product design process from research to development handoff and post-release analysis and support.
Collaborate with the team to prioritize the product roadmap and shape product strategy and direction.
Conduct user interviews, validate ideas with customers, define key problems to solve, analyze feedback, distill insights, and iterate on design to ensure alignment with business goals.
Create high-fidelity interactive prototypes and ensure smooth development handoff. Manage constraints related to scope and deadlines.
Be an active contributor to our Design System.
Contribute to ongoing improvements in the design and development process.

Qualifications

You excel at breaking down ambiguous, complex problems into clear, actionable projects.
You communicate ideas effectively—from high-level abstraction to pixel-level detail—clearly articulating the trade-offs involved.
You have a passion for visual precision and a strong commitment to iterating on your work until it reaches customers at the highest level of quality. Your dedication inspires engineering and product partners to uphold the same standard of excellence.
You are self-organized and confident in managing cross-functional stakeholders.
You are adaptable and thrive in fast-paced, ever-changing environments. You can respond quickly to shifts in direction and know how to manage scope within tight time constraints.
You have 3+ years of experience in relevant roles, ideally within startups or high-growth environments.

Why Tennr?

Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
Build Relationships: collaborate and connect with like-minded, driven individuals in our Chelsea office 4 days/week (preferred)
Free lunch! Plus a pantry full of snacks.