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Process Specialist Lead, Strategic Account Services - Automation
LU, Luxembourg


What is the Amazon Marketplace?
Amazon is the largest marketplace on earth. More than 300 million customers shop in Amazon’s marketplaces globally. Every day, customers browse, purchase, and review products sold by third-party (3P) sellers right alongside products sold by Amazon. Since 2000, Amazon welcomes companies of all sizes to offer their products, helping them reach hundreds of millions of customers, build their brands, and grow their business.

What is Premium Beauty?
Premium Beauty is a fast growing and exciting category. Our vision is to be the most trusted destination for customers to shop for beauty, and to inspire through innovative experiences and an unlimited selection of premium and everyday products. EU 3P Premium Beauty (3PP) is an invite only paid service with the vision to build an elevated premium beauty shopping experience, aimed at increasing premium selection through the launch of Top Holdout Premium Beauty brands. We aim to be the desired partner for these brands by delivering higher growth, ease SP pain-points and maintain a high SPX.

What is the role of a Process Specialist Lead?
As a Process Specialist Lead you are an essential part of innovating & transforming processes. You’ll be taking the lead on the design and launch of new tech processes for our 3PP customers. You’ll also oversee processes that are already running and find ways to improve them by leveraging technology. This is your opportunity to have a big impact on i) productivity of MCs, ii) improve value for our sellers and iii) enhance the overall efficiency of the program.

Key job responsibilities
- You are a part of the Central Product Team and work within the automation team.
- You collaborate with the 3P Premium Beauty team to introduce new processes and reports, improving productivity by making existing processes more efficient and scalable by automating them.
- To enhance MC productivity and efficiency, you guide Automation & AI teams to implement the solutions using SQL, Python or AI Technologies such as ML/LLM models.
- You establish goals aligned with business objectives and consistently report on goal progress.

We are open to hiring candidates to work out of one of the following locations:

Luxembourg, LUX

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