Principal Quantitative Researcher, Devices Design Group

The Amazon Device and Services Design Group (DDG) creates revolutionary products used by millions of customers worldwide, including Fire TV, Fire Tablet, and the Alexa family of devices and endpoints. Our DDG Research team is a driving force behind informed product decisions, integrating mixed-methods research and analytics throughout the entire product development lifecycle. We're seeking an exceptional Principal Quantitative Researcher to transform complex data into actionable insights that shape the future of our products. This role sits at the intersection of statistical rigor and human-centered design, directly influencing product strategy and customer experience (CX).


Key job responsibilities
* Collaborate with product and design teams to identify the most important research questions to answer
* Build, communicate, and maintain research roadmaps
* Design and conduct quantitative research to inform and evaluate product and CX investments
* Apply methods including surveys, A/B tests, statistical modeling, mixed-method studies, or other approaches (existing or invented) that you determine to be most effective
* Synthesize multiple data sources into actionable insights
* Triangulate survey insights with engagement metrics in partnership with business intelligence
* Build mechanisms for regularly communicating insights leveraging strong writing and data visualization skills
* Influence decision-makers at all levels to act on insights, driving customer delight and business objectives

As a successful Quantitative Researcher, you:
* Are driven to understand human behavior, motivations, and attitudes
* Are motivated by seeing your insights improve customer experiences
* Have strong and diverse statistical skills and actively seek to expand your toolkit
* Thrive on complex, ambiguous problems and critically question assumptions
* Enjoy building strong cross-functional relationships, seeing different perspectives as opportunities for better solutions
* Excel at transforming complex data into compelling stories that drive product decisions
* Persuasively advocate for your insights, earning trust beyond immediate stakeholders
* Enjoy mentoring and learning from other researchers

About the team
Why join us?
* Shape the future of Amazon's most innovative device and service experiences
* Influence product decisions that impact millions of people
* Work with world-class researchers, designers, and product teams
* Leverage the support of a dedicated Research Operations team and the latest tools and technologies
* Contribute to a strong culture of innovation and customer obsession