Principal AI Evangelist & Strategic Architect

Remote

Job Description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Principal AI Evangelist & Strategic Architect

Why We Have This Role

The rapidly expanding AI capabilities within Qualtrics Research require a visionary leader to bridge the gap between cutting-edge engineering and strategic market adoption. As a Principal AI Evangelist & Strategic Architect, you will be the client-facing authority and internal champion for our AI-powered solutions. You will be instrumental in translating complex technological advancements into compelling client value, directly influencing the strategic direction and vision of our AI offerings for market researchers globally. Your expertise will accelerate innovation, ensuring our products deliver maximum insight, action, and revenue impact..

How You’ll Find Success

You will find success by acting as the primary conduit between customer needs and the technical product roadmap, driving revenue through technical depth and strategic collaboration.

AI, Technology & Engineering Expectation

Strategic Influence & Vision: Own creating customer-centered strategic vision for how our AI/ML and Generative AI (GenAI) solutions can transform their business
Technical Translation: Possess deep technical credibility to liaise directly with Product and Engineering teams.
Full-Stack Data Science Acumen: Maintain strong command over the theory and practice of data science, including predictive modeling, explanatory statistics, and advanced statistical modeling.
LeadershipStrategic Deal Support: Provide critical support for key 7-figure strategic deals, engaging with CIOs, CTOs, and Engineering leadership.
Voice of the Customer: Implement a disciplined process for listening to customer feedback and expectations regarding AI solutions, synthesizing pain points.
GTM Alignment: Collaborate with GTM Revenue Operations to ensure that the AI strategy aligns with territory planning, customer health metrics, and overall customer journey analytics.

How You’ll Grow

Thought Leadership: Establish yourself as a global expert, driving the development of new and innovative AI/Data Science offerings.
Executive Exposure: Grow your ability to influence and manage relationships with external executives and senior internal stakeholders across the entire organization.
Product Impact: Directly shape the product roadmap, seeing your vision transform into scalable, shipped features that drive client success and revenue growth.

Things You’ll Do

Proactively identify and champion new SKUs and service offerings that leverage emerging data science methodologies.
Convert qualitative customer insights and market expectations into clear, scalable business requirements and functional specifications for AI-driven features.
Actively contribute to the team's data science craft and code libraries.
Serve as the technical thought leader and partner for strategic engagements and c-suite opportunities, demonstrating the value and technical defensibility of Qualtrics’ AI and data science platforms.
Translate customer opportunities and pain points into actionable and clear product requirements.

What We’re Looking For On Your Resume

Education: Graduate degree in a technical field (Data Science, AI/ML, Statistics, Computer Science, etc.).
Experience: Experience using advanced analytics capabilities, including familiarity with: ML algorithms, generative AI, LLMs, deep learning, causal inference, experimentation frameworks, optimization methods, and economics/econometric modeling
Technical Proficiency: Demonstrated hands-on coding experience in Python and R; strong experience with SQL, data transformation, and visual reporting tools (e.g., Tableau).
Core Competencies: Demonstrated ability to communicate complex concepts in a clear, concise, and compelling manner to both technical and non-technical audiences, translating complex AI capabilities into simple business value.

What You Should Know About This Team

Qualtrics Edge provides always-on intelligence to power breakthrough decisions and uncover overnight opportunities. Offerings like connected intelligence, simulated audiences and market activity predictions are a few of the Qualtrics Edge offerings.
We exist to connect the dots between what consumers think and how they act, so we can predict what they might do next.
Our industry-leading research expertise, run on a world-class experience platform, enhanced with unique data, leads to faster, richer and more reliable outcomes

Our Team’s Favorite Perks and Benefits

Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
$1800 yearly Experience bonus to be used for an “Experience” of your choosing
Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits.

Remote Annual Pay Transparency Range

$276,000—$386,500 USD

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