Operations Data Analyst

Full-time

Job Description

About the Team

At Trendyol Operations, we optimize systems, enhance efficiency, and harness technology to deliver seamless e-commerce experiences. From robotics to automation, we leverage cutting-edge solutions to meet the needs of millions. We work cross-functionally with teams across the business, turning ambitious goals into reality through data, speed, and teamwork. In a culture that values ownership, impact, and inclusivity, we grow together — as individuals and as a team.

About The Role

In this role, you will focus on automating performance tracking for partners and diving deep into large datasets to identify and drive key metric improvements 🚀. You will develop custom reports and models that translate complex data into actionable solutions for our operations teams, playing a central role in data-driven decision-making and supporting critical project and backlog management processes.

Responsibilities

Create, analyze, and share daily, monthly, and annual reports with relevant teams

Perform instant tracking of performance reports on sellers and cargo partners, generating automatic reports for the performance parameters. / automate the regular performance reports.

Exploring KPI improvement areas with granular analysis,

Work with large datasets for data extraction, analysis, presentation, and visualization

Create useful reporting, propensity models for the needs of the teams, evaluate the reporting requests and come up with solutions

Conduct analyses that guide the operation teams and solve their problems

Supporting backlog management and project management processes

Expected Qualifications

Bachelor’s degree from engineering departments of reputable universities (engineering field)

1-3 years of experience in related position (e-commerce, operations experience, analysis & reporting)

Experienced in the use of SQL and Python or similar reporting tool ( pref. Looker & Big Query, Data Studio)

Good command of MS Office applications (especially excel knowledge)

Strong analytical and interpretation skills.

Good team player with strong communication skills

Being interested in different departments and disciplines to actively contributing to company strategy and priorities

Fluent in English (both written & oral)

What We Offer

- Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.

- Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.

- Well-being support: Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.

- Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.

- Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.

- A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.

- Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.

- Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.

Take the Next Step

If this role excites you, apply today, we look forward to taking the next step with you.

Want to get to know the team better first? Explore our Career Website,LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.

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