Head of HR at Character AI

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Character AI
Head of HR
Menlo Park, CA

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About us

Character’s mission is to empower everyone with AGI. Our vision is to enable people with our technology so that they can use Character.AI any moment of any day.

Achieving our mission will require solving ambitious technical challenges, including engineering, research, and design, and we are assembling a world-class team to do so. Our founding team includes AI pioneers from Google Brain and Meta Research whose research has led to major breakthroughs in natural language understanding and dialog applications such as Transformers and Google LaMDA.

Check out our beta to get a glimpse into the future.

About the role

We are seeking a talented and creative HR professional to join Character as our first-ever HR hire! As Head of HR, you will use your deep, versatile skill set as an HR generalist to create the basic building blocks the company’s HR team needs to succeed and grow. You also will serve as a Culture Champion, helping to cultivate and promote a culture of creativity, hard work, kindness, and success. Among the critical tasks you’ll take on:

  • Create partnership relationships with senior executives, building professional credibility and mutual trust and ensuring that they have access to high-quality HR advice.

  • Administer Character’s benefits and leave.

  • Augment company onboarding and offboarding.

  • Set up company wide feedback and review processes.

  • Build out personnel policies and recordkeeping.

  • Manage and resolve HR-related disputes and investigations.

  • Create an MVP for employee training and development needs, with an emphasis on management training programs. 

Requirements:

  • 10+ years experience as an HR generalist and in HR management, preferably in a tech or innovative industry.

  • Exceptional interpersonal and communication skills.

  • Exceptional ability to partner cross-functionally with Legal and Recruiting teams and to relate well to technical teams.

  • Strong understanding of flexibility, creativity, and adaptability in the workplace. We aren’t just looking for you to do what you did in your last role. 

  • Knowledge of HR software and analytics tools.

  • Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred).

  • HR certification (e.g., PHR, SPHR) is a plus.

You will be a good fit if:

  • You are proactive and have a “get things done” mindset

  • You are willing to build departments from scratch.

  • You have a passion for creating innovative AI experiences, and you’re enthusiastic to lay the groundwork for our product teams to harness the power of AI.

Character is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. We value diversity and encourage applicants from a range of backgrounds to apply.

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