Director, Global Accounts at ScaleAI

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Director, Global Accounts
San Francisco, CA


The Sales Director, Global Accounts will report into the VP of Sales, Global Accounts and will lead a team of Strategic Account Executives and Technical Account Managers responsible for landing, expanding and nurturing relationships with our largest and most strategic Big Tech customers. You’ll be responsible for increasing wallet share and driving revenue growth across Scale’s generative AI product areas. You’ll need to run an effective GTM strategy and work with your team to develop and execute individual account plans. Finally, you’ll be responsible for ensuring customer satisfaction and developing a deep understanding of our customer’s needs and challenges.

You will:

  • Lead and inspire a team of Strategic Account Executives and Technical Account Managers to achieve and exceed revenue targets and increase wallet share.
  • Develop and execute account strategies to drive revenue growth, up-sell and cross-sell opportunities, and expand our footprint within key customer accounts.
  • Recruit, onboard, and mentor a high-performing team of Strategic AEs and TAMs, fostering professional growth and ensuring they have the tools and resources they need to succeed. 
  • Establish and maintain reporting processes, metrics, and forecasting for the global accounts team to track progress, identify areas of opportunity, and ensure alignment with company goals. 
  • Work closely with cross-functional teams, including Operations, Product, Engineering, Solutions Engineering, and Marketing, to ensure alignment and provide input into product development and go-to-market strategies.
  • Stay up to date on industry trends, competitors, and emerging customer needs to inform our product and business strategies. 

Ideally you'd have:

  • A minimum of 8 years of experience leading sales and account management, with a proven track record of exceeding revenue targets, preferably with a technical product. 
  • Have worked at or heavily with Big Tech
  • Demonstrated experience leading and developing high-performing teams. 
  • Strong strategic thinking and problem-solving skills, with the ability to identify opportunities for growth and execute on them.
  • A results-oriented mindset with a strong focus on achieving and exceeding sales targets. 

The base salary range for this full-time position in our hub locations of San Francisco, New York, or Seattle is $184,000.00 – $220,800. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Sales Commission: This role is eligible to earn commissions.


About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI.  Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. 

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision. 

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

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