Clinical Specialist Manager, AWS Healthcare AI

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

The AWS Healthcare AI delivers agentic applications purpose-built for healthcare customers including providers, ISVs (e.g. EHRs), and payers. Today we deliver HealthLake (healthcare data storage, transaction, and analytics service) and HealthScribe (Generative AI service to convert patient clinician conversation to clinical documentation) and our building new agentic applications to streamline and power administrative workloads.

Our vision at AWS Healthcare AI is to deliver agentic applications, purpose-built for healthcare customers. We are building a team of passionate people who are focused on changing the world for the better. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in agentic reasoning and accuracy for healthcare services. If you want your work to have a positive impact on the lives of millions of people and you’re up for a challenge, let’s talk!

As a Clinical Specialist Manager for AWS Healthcare AI, you will play a critical role in determining what our AI applications focus on to help meet the needs of our Healthcare and Life Sciences customers. You will create the guidelines, educate annotations and science teams on the guidelines and help resolve clinical questions while leading a team of clinical consultants. We are looking for a passionate, talented, and inventive Clinical Specialist Manager who can bring bleeding edge machine learning and annotation experience into real products solving real problems together with a highly multi-disciplinary team of scientist, engineers, strategic partners, product managers and subject domain experts.

Being the subject matter expert in Clinical Informatics, you will lead the annotations team through highly ambiguous situations regarding clinical knowledge and content, and mitigate risks with sound and data-driven proposals. You will create and influence our strategy as you identify and evaluate clinical content, technology and other solutions to help address customer problems. This requires strong Clinical knowledge, analytical skills, and professional writing skills. Deep dive into understanding the data collection requirements and delivery criteria to identify key QA processes to ensure deliveries have met those requirements without multiple churns. You will be responsible for authoring and maintaining standard policies and procedures for the clinical informatics team. As a mentor you will provide guidance and mentorship to medical annotators.

Key job responsibilities
You will create the guidelines, educate annotations and science teams on the guidelines and help resolve clinical questions while leading a team of clinical consultants. We are looking for a passionate, talented, and inventive Clinical Specialist Manager who can bring bleeding edge machine learning and annotation experience into real products solving real problems together with a highly multi-disciplinary team of scientist, engineers, strategic partners, product managers and subject domain experts.

A day in the life
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About the team
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Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

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