Business Development Director AI Services

United States

Job Description

WeloData works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world’s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span:

ENHANCING LLMs: Prompt engineering, SFT, red teaming and adversarial model training, model output ranking.

ANNOTATION & LABELLING: Transcription, summarization, image and video classification and labeling.

DATA COLLECTION & GENERATION: All types of Audio creation, collection, representing audio, video, text, and the associated annotations for multimodal inputs.

RELEVANCE & INTENT: Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output.

Want to join our WeloData team? We bring the highest quality training data to AI models. You’ll get to sell to the world’s biggest technology customers, bring them solutions that shape the way people interact with AI, develop high growth programs across the globe and become recognized as one of the leading BDDs in the AI industry.

ENHANCING LLMs: Prompt engineering, SFT, red teaming and adversarial model training, model output ranking.

ANNOTATION & LABELLING: Transcription, summarization, image and video classification and labeling.

DATA COLLECTION & GENERATION: All types of Audio creation, collection, representing audio, video, text, and the associated annotations for multimodal inputs.

RELEVANCE & INTENT: Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output.

Main Purpose

The Business Development Director at WeloDatais responsible for shaping and executing a comprehensive strategy for long-term account growth and diversification. This leader will drive business transformation that allows Welo Data to accelerate the development of key relationships and build the structure and sales velocity that defines our organization. Sales experience in AI services is a requirement for this position.

Skills and Knowledge

Strategic Planning and Execution

Develop Long-Term Account Strategies: Create and implement robust strategic account development plans focused on diversification and sustainable growth across existing and new accounts in the USA.

Market Analysis: Continuously evaluate market trends, competitive landscape, and customer buying behaviors to refine account strategies and set measurable objectives.

Relationship Management

Executive Engagement: Cultivate and maintain high-level relationships with client executive leadership to elevate partnerships to an enterprise level, ensuring alignment with their strategic objectives.

Client Advocacy: Serve as a champion for clients within Welo Data, ensuring that their goals and long-term strategies are prioritized and addressed through the entire sales cycle and beyond.

Business Development

New Business Initiatives: Identify opportunities for new lines of business and strategic offerings within named accounts. Pair closely with solutions and operations to identify key customer needs and scope the early shape of customer engagements.

Cross-Solution Opportunities: Drive the integration of cross-functional solutions, ensuring that clients receive comprehensive service offerings that enhance their experience and drive value.

Opportunity Management

Pipeline Oversight: Manage the end-to-end sales pipeline, including opportunity identification, qualification, and closing. Utilize Salesforce for centralized tracking and reporting to ensure visibility and accountability.

Forecasting and Quota Management: Develop and maintain a rolling 12-month bookings forecast. Achieve and exceed established quotas for both existing and new bookings within assigned customer segments.

Team Collaboration and Leadership

Collaborative Strategy Development: Engage with cross-functional teams (e.g., Squad/Operations Leadership, Business Development Directors, Subject Matter Experts) to align on account strategies, address escalations, and optimize customer satisfaction.

Mentorship and Guidance: Provide leadership and mentorship to the account management team, fostering a culture of excellence and continuous improvement.

Contract Management

Contract Negotiations: Oversee the negotiation and management of key contracts(MSAs, SOWs), ensuring that agreements are accurateup-to-date, centrally stored, and that renewal timelines are proactively managed. Contract terms need to be comprehensive and pursuant of mutual benefit, to protect the long term relationship between the account.

Financial Oversight: Collaborate with the finance team to manage customer financials, ensuring profitability and adherence to budgetary constraints.

Performance Metrics and Reporting

KPI Development: Establish key performance indicators to measure the effectiveness of account strategies and relationship management efforts.

Regular Reporting: Prepare and present regular updates to the executive team on account performance, strategic initiatives, and areas for improvement.

Qualifications

Education: Bachelor’s degree in Business Administration, Marketing, or related field; MBA preferred.

Experience: 10+ years of experience in strategic account management, business development, or related fields, with a proven track record in executive-level client engagement and revenue growth within the AI industry.

Skills: Exceptional leadership, negotiation, and analytical skills; ability to synthesize complex information and present it effectively to stakeholders at all levels.

List of Benefits:

- Medical Insurance

- Telemedicine Benefit

- Dental Insurance

- Vision Insurance

- FSA and HSA

- Life and Disability Insurance

- Vacation Time: unlimited

- Sick Time: 6 days per year

- Paid Public Holidays: 10 days per year

- Employee Assistance Program

- 401 (k) Retirement Plan