Business Analyst

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The Cloud Platform Engineering team is responsible for the development and operations of critical cloud infrastructure, reliability, security and Business operational services, in support of Motorola Solutions' public and hybrid cloud-based Software as a Service (SaaS) solutions for public safety customers. This team is part of Motorola Solutions’ Software Enterprise division, which offers secure, reliable and efficient team communications, workflow and operational intelligence solutions for mission critical public safety and enterprise markets throughout the world. Our services leverage Cloud Computing infrastructure on Azure, AWS and GCP to build at scale.

Job Description

• Requirements Gathering: Collaborate with stakeholders, including internal Product teams, IT teams, Finance, Procurement etc., to gather and document business requirements, with emphasis on identifying opportunities for AI integration.

• AI-Driven Solution Design: Work closely with data scientists, ML engineers, and AI development teams to define and refine AI-enabled solutions that address business challenges and improve decision-making.

• Business Process Analysis: Analyze current business processes, workflows, and systems, identifying areas where AI and automation can enhance efficiency and outcomes.

• Documentation: Create clear and concise documentation, including business requirements documents (BRD), functional requirements documents (FRD), user stories, process flow diagrams, and use cases specific to AI-enabled projects.

• Stakeholder Communication: Act as a liaison between business units and technical teams, ensuring alignment and understanding of AI-related goals, timelines, and deliverables.

• Data Analysis and Insights: Use advanced analytics tools and techniques to process large datasets, identify trends, and derive actionable insights that inform AI-driven decision-making.

• Project Support: Support project managers in tracking progress, managing risks, and ensuring successful delivery of AI-driven projects.

• Continuous Improvement: Monitor implemented AI solutions to ensure they deliver the intended benefits and propose enhancements based on feedback and performance metrics.

• Market Research: Stay informed about industry trends, best practices, and emerging AI technologies to suggest innovative solutions.

• Strong data analysis skills, with experience using tools like SQL, Power BI and Tableau.

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and present ideas to stakeholders.

• Solid understanding of project management methodologies (e.g., Agile, Scrum, Waterfall) and their application to AI-driven initiatives.

• Ability to translate complex technical concepts, including AI model outputs, into actionable business insights.

• Proficiency in requirements gathering, process modeling, and documentation tools (e.g., Visio, Lucidchart, JIRA, Confluence).

Good to have Skills:

• Understanding of Cloud fundamentals

• Understanding of AI concepts, including machine learning, natural language processing (NLP), predictive analytics, and automation.

• Experience of working with AI tools and platforms

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Basic Requirements

• Bachelor’s degree in Business Administration, Data Science, Information Technology, Computer Science, or a related field.

• Minimum 5 years of experience as a Business Analyst or in a similar role, with exposure to AI-driven projects.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.