AI Change Management Leader

USA - New York City - New York

Job Description

Nasdaq is transforming the global economy through technology, data, and innovation. As we advance our AI strategy, we are committed to driving responsible adoption and delivering measurable business value across our organization.

The AI Transformation Leader is responsible for developing and implementing strategies that facilitate successful organizational change, specifically associated with AI adoption across the organization. This role will directly report to the Chief People Officer and matrix report to the Chief AI Integration Officer to ensure that change initiatives align with business goals and are adopted effectively by employees, minimizing resistance and maximizing engagement for sustainable outcomes. This role will focus on the people side of change and drive alignment of transformation-supporting people programs, processes, and policies with organizational objectives.

You will design and execute change management strategies that enable teams to embrace AI technologies confidently and effectively. Your work will influence how Nasdaq evolves to leverage AI responsibly and at scale.

Organizational Change Management:

Change Strategy Development: Design and execute comprehensive change plans, including identifying necessary people program, process, and policy changes. needed, stakeholder analysis, communication, training, and impact assessments.
Workforce Evolution: Lead execution, across various HR teams, of people program enhancements/changes needed to support organizational transformation of the Nasdaq workforce strategy, where humans, agents, and digital workers intersect (e.g., role profiles, career framework, hiring practices, etc.).
Training & Support: Identify training needs and coordinate with the Career Development team to deliver programs that equip employees with the skills and knowledge required to adapt to change.
Stakeholder Engagement: Build strong relationships with key stakeholders, including executives, managers, and employees, to ensure buy-in and support for change initiatives.
Communication Planning: Develop and deliver clear, consistent messages regarding the purpose, benefits, and progress of change efforts through various channels.
Change Impact Analysis: Assess organizational readiness for change, identify potential risks, and develop mitigation strategies to address challenges.
Performance Measurement: Track and report on the effectiveness of change initiatives using qualitative and quantitative metrics, recommending adjustments as needed.
Culture Development: Promote a culture of agility, resilience, and continuous improvement throughout the organization.

Required Skills & Experience:

Education: Bachelor’s degree in Business Administration, Human Resources, Psychology, or related field (Master’s preferred).
Experience: Minimum of 7 years’ experience in organizational change management, program management, or related leadership roles.
Leadership: Proven ability to lead cross-functional teams and manage complex projects.
Communication: Exceptional verbal and written communication skills, with experience delivering presentations and facilitating workshops.
Analytical Thinking: Strong analytical and problem-solving skills to assess change impacts and develop effective solutions.
Stakeholder Management: Demonstrated success in building relationships and influencing at all organizational levels.
Adaptability: Ability to navigate ambiguity and manage multiple priorities in a fast-paced environment.

Key Competencies:

Emotional Intelligence: Ability to understand and manage emotions, both personally and in others, to foster trust and collaboration.
Strategic Vision: Capacity to align change initiatives with the organization’s long-term objectives.
Resilience: Maintains effectiveness under pressure and adapts to changing circumstances.
Influence: Inspires and motivates others to embrace change and drive results.

Success Measures:

Achievement of change initiative goals within defined timelines and budgets.
High levels of employee engagement and adoption of new processes or systems.
Reduction in resistance and disruption during change implementation.
Improvement in organizational performance and culture post-change.

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Nasdaq will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

This position can be located in Philadelphia, and offers the opportunity for a hybrid work environment (at least 3 days a week in office, subject to change), providing flexibility and accessibility for qualified candidates.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What We Offer

We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.

The base pay range for this role is $125,000 - $244,000. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

Nasdaq’s programs and rewards are intended to allow our employees to:

Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities

For more information, visit Nasdaq Benefits & Rewards Career page.

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