POSTED Aug 22

Account Manager - Hypergrowth, Startup/Scaleup's ANZ

at AmazonAU, NSW, Sydney

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Amazon Web Services (AWS) offers a complete set of cloud services that enable all companies, from startups to enterprises, to run virtually everything in the cloud, including mobile applications, big data analytics, AI/ML platforms, and microservices/serverless infrastructures. Startups, which are now primarily born-in-the-cloud, represent a critically important and growing subset of customers to AWS. Startups have unique needs, priorities, and growth trajectories that distinguish them from traditional businesses and require different engagement strategies and sales motions from sellers to effectively acquire, grow, and retain them long-term on the AWS platform.

As AWS continues to rapidly grow, we seek an Startup Account Manager to help drive the growth of high-potential early, mid, and late stage startups. Your responsibilities will include driving revenue and user adoption, migrations, and ensuring new startups select AWS as their primary cloud provider. You will align closely with counterparts in business development, marketing, solution architecture and partner teams to lead execution of coordinated go-to-market strategies and sales plays. You will also work closely with business development teams who are driving strategic support, global co-programming, and portfolio engagement to help drive top-of-funnel customer acquisition and accelerate seller cycles in the field.

You will be at the heart of latest trends like GenAI, machine learning (ML), data/analytics and many other hypergrowth services. Your customers leverage state-of-the-art technologies on AWS to innovate and become the next disrupters, like today’s Canva, Atlassian, Leonardo.ai and many more. You are passionate about startups and scaleups, a self-starter with a strong entrepreneurial spirit who is prepared to work in a fast-paced, often ambiguous environment, execute against ambitious goals, and consistently embrace the Amazon Culture.


Key job responsibilities
Managing a set of startups/scaleups customers. Account set of approx. 100 customers that need support to help them continue to scale and grow. Experience working and directing a cross functional team to help support your strategy.

Roles & Responsibilities:
· Ensure customer success with mid and late stage startups
· Drive revenue and market share in a defined territory or industry vertical
· Accelerate customer adoption through well-developed sales engagements and successful GTM Strategy
· Meet or exceed quarterly revenue and goal targets.
· Develop and execute against a comprehensive account/territory plan.
· Create & articulate compelling value propositions around AWS services.
· Accelerate customer adoption by engaging Founders, CxO, Board of Directors and VC influencers
· Work with partners to extend reach & drive adoption.
· Develop long-term strategic relationships with key accounts.
· Ensure customer satisfaction.
· Expect moderate travel.

A day in the life
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job
description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or
includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered
cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500
companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is
why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion
that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations
on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our
uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find
endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-
rounded professional.

About the team
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the
largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

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